Claudia Bazan, Pmp Email & Phone Number

Christchurch, Canterbury, New Zealand

Auckland, New Zealand

- Project manager for minor investment projects (10 – 200K) from project request, scoping, design, through to procurement and construction.- Provide administrative and project related support services across the portfolio of Facilities & Development BAU PMO - processes, comms, project status reports, purchase orders (Oracle eBS).- Planning and organizing disruptions for major project- Provide administrative support to the Health and Safety Team

Auckland, New Zealand

Responsible for• Innovation Programme administration - projects updates and financial reports• Participation in sprint reviews and sprint retrospectives• Events planning and management for the Innovation Programme (Vision and Values/ AWS Cloud Adoption Framework)• Support to the Change Manager• Documentation management• Administrative support

Rio De Janeiro Area, Brazil

Head of Business Process Improvement Office. It was my responsibility to deliver transformational process improvement projects and to create a process management culture across all companies of Energisa Group. Additionally, my pipeline also included improving the organization’s change management capability (3 years roadmap).Managed a team across four different locations.

Rio De Janeiro Area, Brazil

In 2007 I was given the mission to implement the ICT and R&D PMO for a major Brazilian electric energy distribution company which included structuring methodology, processes, templates and tools, staff development and training. That was the beginning of an exciting 9-year experience as Head of the ICT and R&D PMO. I was responsible for a complex portfolio which included projects of Software Development; IT Infrastructure; Distribution and Transmission Grid Automation; Research and Development; Supplies and Logistics; and Procurement Management. I put great effort into creating a center of excellence in Project Management and developing a great team!

Energisa

Responsible for the Software Process Improvement practices, reporting to the IT Corporate Manager.Developed, implemented and was responsible for the maintenance and continuous improvement of the following methodologies: Software Development, IT Change Management, Software Quality Assurance (Process and Product) and Software Demand Management (based on PMBoK®, CMMI, COBIT, ITIL and CBOK). Later on, in 2012, I became responsible for IT Project Management and Business Process Management methodologies, as well.

Cataguases Area, Brazil

Activities and responsibilities:- End user tech support (help desk)- End user training (Microsoft applications)- Software Installation and configuration- Application Server Management

Postgraduate Certificate, Business Information Systems

Postgraduate Certificate in Business - Information Systems focused on digital innovation.

Postgraduate Diploma, Computer Software Engineering

Postgraduate diploma in Software Development Process Improvement.

Pós Graduação Latu Sensu, Business Administration And Management, General

Postgraduate diploma in Business.

Bachelor'S Degree, Computer Science