Claudia B Coleman
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Claudia B Coleman Email & Phone Number

Global Operations Leadership | Service Designer | Strategic Planning | Organizational & Digital Transformation | Innovation | Revenue Growth | Technology at Thomson Reuters
Location: Dallas, Texas, United States 7 work roles 2 schools
1 work email found @thomsonreuters.com 1 phone found area 210 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email c****@thomsonreuters.com
Direct phone (210) ***-****
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Current company
Thomson Reuters
Role
Global Operations Leadership | Service Designer | Strategic Planning | Organizational & Digital Transformation | Innovation | Revenue Growth | Technology
Location
Dallas, Texas, United States

Who is Claudia B Coleman? Overview

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Quick answer

Claudia B Coleman is listed as Global Operations Leadership | Service Designer | Strategic Planning | Organizational & Digital Transformation | Innovation | Revenue Growth | Technology at Thomson Reuters, based in Dallas, Texas, United States. AeroLeads shows a work email signal at thomsonreuters.com, phone signal with area code 210, and a matched LinkedIn profile for Claudia B Coleman.

Claudia B Coleman previously worked as Vice President of Design Operations at Thomson Reuters and Vice President Technical Care Operations at At&T. Claudia B Coleman holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from The University Of Dallas.

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Email format at Thomson Reuters

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{first_initial}{last}@thomsonreuters.com
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Profile bio

About Claudia B Coleman

At Thomson Reuters, my leadership over the past three years has been instrumental in building scalable design operations and cultivating a robust culture among our product, design and technology teams. Our efforts have focused on promoting career growth, enhancing the visibility of our design strategies, and nurturing transparent workflows between design and other company facets.With expertise in manufacturing process improvement and operational activities, honed from my tenure at AT&T, I excel in problem-solving and have played a pivotal role in operational transformations. My approach is centered on maximizing team capabilities and driving efficiency through automation, fundamentally supporting our mission to amplify design impact across the organization.

Listed skills include Telecommunications, Cross Functional Team Leadership, Wireless, Process Improvement, and 29 others.

Current workplace

Claudia B Coleman's current company

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Thomson Reuters
Thomson Reuters
Global Operations Leadership | Service Designer | Strategic Planning | Organizational & Digital Transformation | Innovation | Revenue Growth | Technology
Bay Adelaide Centre
Website
tr.com
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7 roles

Claudia B Coleman work experience

A career timeline built from the work history available for this profile.

Vice President Of Design Operations

Current
Thomson Reuters

Toronto, ON, CA

  • I lead strategic design initiatives to ensure seamless user experiences across all products and services. I facilitate cross-functional team leadership and stakeholder collaboration, driving innovation and aligning.
  • Delivered 1st Design System to unify 3500+ engineers who develop solutions across 150 products, reducing new experience build by time 35% and page load time by 15%.
  • Launched an accessibility improvement program, achieving a top score on the Disability Equality Index for 2 years, reflecting strong commercial acumen and customer prioritization.
  • Developed an operational blueprint for a new Design Organization, tripling employee growth and creating dedicated teams to improve user experiences across key products, demonstrating extensive operational leadership.
Jul 2021 - Present

Vice President Technical Care Operations

Current
At&T

Dallas, TX, US

Broadband Technical Care centers, Back Office centers, Consumer Product Experience and Enterprise Messaging

Nov 2020 - Present

Assistant Vice President Operations

At&T

Dallas, TX, US

National Consumer Dispatch Strategy and Execution. Logistics

Oct 2018 - Nov 2020

Director Design Operations - Ux

At&T

Dallas, TX, US

Led a design management and operations team to start-up division within AT&T

Sep 2017 - Oct 2018

Director - Chief Of Staff To President - Technology Operations

At&T

Dallas, TX, US

Reporting directly to the President of Technology Operations; Operations Chief of Staff

Jul 2015 - Sep 2017

Director Of Operations - Texas South Field Operations

At&T

Dallas, TX, US

Led IPTV Field Operations operation and administrative functions and led over 1500 field managers and unionized field technicians

Apr 2011 - Jul 2015

Director Operations - Mobility And Messaging Noc

Cingular Wireless

Dallas, Texas, US

  • General Manager for Tier 2 & 3 Network Engineers that performed operations & maintenance for all of Mobility subscribers.Managed day-to-day operations; and single-user consumer and enterprise business level triage and.
  • Exceeded network reliability expectations for unified messaging platforms > 99.9%
  • Improved SLA by 12% with a 17% increase in volumes
  • Improved data SLA by 15.7% with a 49% increase in volume, with no additional headcount
  • Created baseline procedures for 77% of total voice ticket volume and 92% of data
  • Implemented training that resulted in a 24% YOY reduction in data cases resolved pre-SLA
Jan 2008 - Apr 2011
Team & coworkers

Colleagues at Thomson Reuters

Other employees you can reach at tr.com. View company contacts →

VC Victor Cecil Victor Cecil Colleague at Thomson Reuters Coimbatore, Tamil Nadu, India, India View → GB Gadadas Bhavyalekya Gadadas Bhavyalekya Colleague at Thomson Reuters Bengaluru, Karnataka, India, India View → CK Chethan Kumar T J Chethan Kumar T J Chethan Kumar T J Chethan Kumar T J Colleague at Thomson Reuters India, India View → VM Vineel M Vineel M Colleague at Thomson Reuters Hyderabad, Telangana, India, India View → NO Nildofiscal Oliveira Nildofiscal Oliveira Colleague at Thomson Reuters Duque De Caxias, Rio De Janeiro, Brazil, Brazil View → CW Chijioke Williamd Chijioke Williamd Colleague at Thomson Reuters Nigeria, Nigeria View → KM Kelly Mattos Kelly Mattos Colleague at Thomson Reuters Oakville, Ontario, Canada, Canada View → JB Jean-Stéphane Brosse Jean-Stéphane Brosse Colleague at Thomson Reuters Paris, Île-de-France, France, France View → AB Anna Benning Anna Benning Colleague at Thomson Reuters Dartford, England, United Kingdom, United Kingdom View → PK Praveen Kumar Thota Praveen Kumar Thota Colleague at Thomson Reuters Hyderabad, Telangana, India, India View →
2 education records

Claudia B Coleman education

Master Of Business Administration (M.B.A.), Business Administration And Management, General

The University Of Dallas

Bachelor Of Science - Bs, Business Administration, Management And Operations

University Of Missouri-Columbia
FAQ

Frequently asked questions about Claudia B Coleman

Quick answers generated from the profile data available on this page.

What company does Claudia B Coleman work for?

Claudia B Coleman works for Thomson Reuters.

What is Claudia B Coleman's role at Thomson Reuters?

Claudia B Coleman is listed as Global Operations Leadership | Service Designer | Strategic Planning | Organizational & Digital Transformation | Innovation | Revenue Growth | Technology at Thomson Reuters.

What is Claudia B Coleman's email address?

AeroLeads has found 1 work email signal at @thomsonreuters.com for Claudia B Coleman at Thomson Reuters.

What is Claudia B Coleman's phone number?

AeroLeads has found 1 phone signal(s) with area code 210 for Claudia B Coleman at Thomson Reuters.

Where is Claudia B Coleman based?

Claudia B Coleman is based in Dallas, Texas, United States while working with Thomson Reuters.

What companies has Claudia B Coleman worked for?

Claudia B Coleman has worked for Thomson Reuters, At&T, and Cingular Wireless.

Who are Claudia B Coleman's colleagues at Thomson Reuters?

Claudia B Coleman's colleagues at Thomson Reuters include Victor Cecil, Gadadas Bhavyalekya, Chethan Kumar T J Chethan Kumar T J, Vineel M, and Nildofiscal Oliveira.

How can I contact Claudia B Coleman?

You can use AeroLeads to view verified contact signals for Claudia B Coleman at Thomson Reuters, including work email, phone, and LinkedIn data when available.

What schools did Claudia B Coleman attend?

Claudia B Coleman holds Master Of Business Administration (M.B.A.), Business Administration And Management, General from The University Of Dallas.

What skills is Claudia B Coleman known for?

Claudia B Coleman is listed with skills including Telecommunications, Cross Functional Team Leadership, Wireless, Process Improvement, Call Centers, Team Building, Leadership, and Ip.

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