Claudia C. Email & Phone Number

International

As the Business Development Lead at Global Micro, I drive strategic sales initiatives, shape complex solutions and cultivate high-impact business partnerships internationally to fuel our global expansion across key growth regions, including the Kingdom of Saudi Arabia, the United Arab Emirates, Eastern Africa and Sub-Saharan Africa.My role extends to fortifying our presence in established markets like the USA and the UK, enhancing our international reach. I am committed to identifying and closing new revenue streams and developing strategic alliances that span all Industries across Private Sector and Public Sector, Enterprise, SMC and Non-profits. By delivering turnkey digital solutions and ensuring our offerings resonate with the unique needs of diverse industries, we foster sustainable growth and long-term value for our clients and stakeholders.

Abu Dhabi Emirate, United Arab Emirates

Public Sector Lead. Strategic Vision, Sales and LeadershipSolution Ideation and Sales Excellence Innovation and Technology IntegrationPartner Management Cross-functional CollaborationPerformance Metrics and Analysis

Johannesburg, Gauteng, South Africa

Strategic Account Executive I help our clients achieve their digital goals and grow their businesses through tailored digital strategies and solutions. Build and nurture strong client relationships, identify and propose industry-specific digital solutions, manage key accounts, lead cross-functional teams. Leverage Microsoft Solutions to deliver impactful digital outcomes. Committed to making a positive difference in the world through technology.

Johannesburg Area, South Africa

Lead complex digital transformational opportunities, from inception to closure (end to end deal orchestration) for Public Sector, Healthcare, Mining, Manufacturing and Financial Services. Accountable for the following:- Leading and shaping opportunities- Driving relevant industry expertise and thought leadership- Shaping competitive value propositions based on the high potential and top tier client opportunities.

Johannesburg Area, South Africa

Senior Account Manager for Major Accounts operates at the intersection of customer service, sales, and relationship management. Primarily responsible for handling and growing the relationships with existing clients and identifying opportunities for new business. Navigating client needs and working collaboratively with internal and external teams to drive service improvement and product innovation, tailored to client specifications.Key Responsibilities:- Client Relationship Management: Cultivate and maintain strong relationships with key clients, understanding their needs, and ensuring their satisfaction and retention.- Sales and Business Development: Identify upsell opportunities and new business, achieving and exceeding sales targets.- Problem Resolution: Address and resolve client concerns effectively, escalating issues when necessary.- Contract Negotiation: Work on contracts and negotiations to secure advantageous agreements.- Market Understanding: Keep abreast of market trends and industry developments to stay competitive.- Collaboration: Work cross-functionally with various departments to deliver solutions that meet client needs.- Reporting and Analysis: Track and report on account metrics, providing insights and recommendations for improvement.

Johannesburg Area, South Africa

Microsoft Solution Sales Professional - Public Sector is responsible for identifying, pursuing, and closing sales for Microsoft solutions within a Government.- Collaborate with clients to understand their needs and propose tailored Microsoft Government Industry solutions that address those needs, driving business value. - Focus on generating new business, achieving sales targets, and maintaining high levels of customer satisfaction.

South Africa

Microsoft Solution Sales Professional - Business Mission Critical (BMC) is responsible for identifying, pursuing, and closing sales for Tier 1 Business Intelligence Solutions. - Collaborate with clients to understand their needs and propose tailored Microsoft solutions that address those needs, driving business value. - Focus on generating new business, achieving sales targets, and maintaining high levels of customer satisfaction.

Johannesburg Area, South Africa

Knowledge Management Specialist.Responsible for developing and implementing knowledge management strategies to support clients strategic projects, information managenent systems and change initiatives. This role is instrumental in building knowledge management programs of change for clients, by improving service delivery, enhancing operational efficiency, and fostering innovation within the organization. Key Projects: Mutichoice, Naspers, Alexander Forbes, Standard Bank and ABSA Bank.

Johannesburg Area, South Africa

Head of Knowledge Management.Responsible for developing and implementing knowledge management strategies, systems, and practices to facilitate the collection, storage, and dissemination of knowledge across the organization, driving enhanced decision-making, innovation, and operational excellence within the region, spanning 42 counties in Sub Saharan Africa.

Johannesburg Area, South Africa

Business Manager to the Vice President of Customer Support Services (CSS).Responsible for managing daily operations, developing business strategies, and ensuring the attainment of organizational goals. Business management, excellent communication skills, and a proactive approach to problem-solving.

Leading The Way In Public Sector

Strategy And Financial Management