Claudia Grandez Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Ireland

Dublin City, County Dublin, Ireland

Dublin City, County Dublin, Ireland

Dublin

-Customer service: Answering enquiries from customers through social media channels, email and phone. -Processed more than 300 orders a day in Shopify. -Analysed data on Shopify to ensure availability of weekly online stock.-Maintained and updated website. -Digital marketing campaigns.

Ireland

Ireland

Lima Province, Peru

-Performed coordination, supervision, and analysis of the performance of University’s communication strategy. -Trained and coach the sales team nationwide with the new business strategy.-Monthly business proposals and reports according to marketing and sales results.-Developed an action plan between marketing and sales to meet KPIs.-Developed budget. Made two separate budgets, one projected and one executed. Outcome: Saved 13% of the projected budget by the end of the first semester.-Identify social media opportunities and develop an actionable plan for execution.-Created and managed digital and traditional marketing campaigns.

Lima Province, Peru

-Create content for the blog, email marketing and social media channels, including SEO optimization on the website.-Manage the content plan for the Graduate School according to the start schedule.-Coordinate interviews and information gathering with specialists/ teachers/alumni/students.-Prepare and supervise communication strategies, key messages, a segment of the target audience, the brand value in coordination with the Sales Team

Lima

-Settled and coped the company’s communication strategy. -Recommend and develop strategies for growing and leveraging our social media follower base using promotions, contests, polls, ads, surveys and referral programs. -Developed company’s commercial strategy to gain new Business to Consumer (B2C) clients.-Created the programme, “E-Commerce for Entrepreneurs”, across all branches. Outcome: 25% of new clients weekly.

Lima Province, Peru

-Managed printed and online social media communications designed to promote the company’s brand, image, and values. -Developed multiplatform advertising campaign-Organised corporate events for B2B clients and coordinate live-streaming events, social media interactions and broadcast.

Lima

Served as a primary point of contact for incoming media calls,including request for meatings and interviews for the magazine.Wrote and distributed Q&A for interviews that will be published in the magazine. Wrote and edited articles.

Diploma In Event Management, Distinction 95%

Master Of Science - Ms, Marketing, Studying

Modules: - Marketing Project - Behaviour Insights Value Creation - Leading Corporate Reputation - Omnichannel Communication - Brand.

E - Commerce And Digital Marketing Diploma, Digital Marketing

Marketing Management Specialization, Marketing

Bachelor´S Degree, Communication, Journalism, And Related Programs