Claudia Hernandez Email & Phone Number

• Support Headquarters Air Force (HAF)/A3T in the development a POAM (plan of action and milestones) that shows the synchronized phase in and out of the various elements of training delivery, building to the NDS (national defense strategy) goal •Conduct a Training Needs Assessment (TNA) and Training Systems Requirement Analysis (TSRA) for Air Mobility Command to include several cargo and refueling airframes• Conduct site visits to facilitate data collection from Subject Matter Experts• Create and employ interview and focus group protocol, survey tool, and observation materials for data collection• Analyze and interpret qualitative and quantitative results to provide findings and training recommendations

• Provided Contract Support Services (CSS) for Naval Air Warfare Center Training Systems Division (NAWCTSD)• Facilitated workshops to collect data from courses and training from US Navy instructors and Subject Matter Experts • Analyzed data, interpreted findings, and generated reports with compiled recommendations for improving Navy training• Presented findings and recommendations to audience of O-6 and GS-15 personnel• Served as project lead ("Rating Coordinator") for (1) Machinist’s Mate, Submarine Auxiliary (MMA) and (2) Gunner's Mate (GM)• Led a team of 7 analysts and coordinated with stakeholders and active duty Subject Matter Experts

• Led team of 4 employees to provide support in deliverable quality assurance,organizational development, and web development/programming in support of a multimillion dollar Air Force contract• Submitted over 40 deliverables a month to government customer and track over 400deliverables per Option Year• Identified process gaps and provide process improvement recommendations to facilitatewith onboarding and succession planning at a program level• Interviewed candidates for open positions• Integrated monthly and weekly inputs to prepare 100+ page reports• Trained employees and government customers on new processes• Provided technical support and troubleshoot online portal issues• Created and updated project schedules and timelines to meet contract requirements

Orlando, Florida Area

• Collaborated with team members to prepare weekly, monthly, and final deliverables • Calculated a priori sample sizes for data collection based on 95% confidence interval• Created interview protocol, survey tools, and other data collection materials• Conducted site visits to Air Force Bases for data collection purposes • Trained team on qualitative coding process and facilitate weekly consensus meetings• Analyzed and interpreted quantitative and qualitative data from surveys, focus groups, and interviews• Developed a report containing analysis findings and recommendations

Orlando, Florida Area

• Conducted interviews and select research assistant candidates• Managed 11 research assistants by assigning tasks and working together to meet goals • Wrote grant proposals for NASA and military-funded projects • Contributed to writing papers for journal publication(s) and conference presentation(s)• Ran statistical analyses, aggregate team-level data, and sort files with over 4,000 variables • Suggested research design, maintained communication, conducted field studies, and presented statistical outcomes to clients such as The Boeing Company and Johnson & Johnson

Orlando, Florida Area

• Developed research designs and adapted measures to be utilized in for projects in medical holography and malodors in medical settings• Completed full Institutional Review Board (IRB) applications, continuing reviews, and modifications/addendums• Wrote monthly and final technical reports to provide client with updated project progress• Planned study logistics and developed scripts, checklists, and counterbalancing materials• Collected field data from physicians at local hospital and lab data with ROTC students from UCF

Orlando, Florida Area

• Rated students’ competencies and qualifications in mock application process using Behaviorally-Anchored Rating Scales (BARS)• Prepared feedback to be implemented for future employment experiences • Developed materials and methods for improving assessment center

Orlando, Florida Area

• Rated team behaviors as subject matter expert using behaviorally anchored rating scales• Led a team on rating over 700 participant coding videos and ensured interrater reliability• Wrote methods boilerplate for papers base on NASA-funded project, including participant demographics, procedure, equipment used, manipulations, and scales used for analysis• Wrote white papers and proposals for NASA’s long duration exploration research

Tampa/St. Petersburg, Florida Area

• Transcribed audio from medical simulation experiment videos• Conducted literature searches on medical errors and affected parties• Completed literature review on PTSD in second-victims of medical error, which was submitted to a conference

Orlando, Florida Area

• Organized and condensed SPSS files containing over 200 variables• Created Qualtrics surveys to be distributed to participants• Used excel to organize and condense data gathered• Conducted literature searches on social networks and positive deviance • Contacted CDC (Centers for Disease Control) to gather archival data for project on social networks• Coded articles for meta-analysis on personality predictors and leadership

Assisted professor with research methods in psychology course, an undergraduate course averaging 40 students per semester, covering the following topics: interrater reliability, research designs and methods, validity, experimentation, and APA regulations.• Created SPSS assignments and curriculum for students• Monitored class while quizzes and exams were in session• Taught APA guidelines and graded papers• Attended each class lecture and helped answer questions during class• Taught students how to use databases while conducting research• Taught students how to use SPSS and created step-by-step instructions for analyses

Orlando, Florida Area

Assisted professor with statistical methods in psychology course, an undergraduate course averaging 400 students per semester, covering the following topics: Correlations, ANOVAs, predication, confidence intervals, and hypothesis testing.• Held office hours to assist more than 10 students per hour• Created and held review sessions with up to 40 students for exam and quiz content• Verified student identifications for exams and quizzes• Monitored class while testing was in session• Graded assignments and exams • Attended each class lecture and help answer questions during class

Orlando, Florida Area

• Contributed ideas for improving NASA-funded study, such as identifiable position tags to make behavioral rating process easier• Managed cash compensation for participants and created spreadsheets • Trained research assistants on how to a run 3-hour NASA experiment• Served as team lead for behaviorally anchored rating scales on individual performance• Coded articles on team training evaluation and sustainment for a meta-analysis• Created manuals and procedure scripts for others to follow

Orlando, Fl

Assisted professor with cross-cultural psychology course, an undergraduate course averaging 400 students per semester, covering the following topics: ethnocentrism, human behavior, religion, ethnicity, culture.• Developed quizzes, exams, and homework• Revised the syllabus to meet accreditation standards• Proctored exams and handled over 400 tests and answer sheets • Verified student identifications• Assisted in grading assignments

Master Of Science - Ms, Industrial And Organizational Psychology

Bachelor Of Science (Bs) / Minors: Leadership Studies And Business Administration, Psychology, Major Gpa: 4.0; Overall Gpa: 3.82