Claudia Leos Email & Phone Number

Laredo, Texas Area

I create portraits that represent you in an elevated and sophisticated way.Located in Laredo, Texas. I offer Contemporary magazine style portraits, headshots, lifestyle, branding, glamour & beauty, high school seniors and maternity.

Laredo, Texas Area

Laredo, Texas Area

-Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.-Billing of invoices, and is responsible for payment collections.-Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.-Aware and in pursuit of opportunities for account growth and new business-Understanding of company capabilities and service, and effectively communicates all offerings to the client.-Reports to the Customer providing regular input on all account activity, including status and call reports on a weekly basis.-Is actively involved in developing relationships with existing customers and employees-Communicate to customer on upcoming capacity expectations, market changes, or natural disasters and how it is expected to impact their business-Help improve efficiency and process for ops team by integrating new technology and enhancements or ideas learned from the network. (Also work out bugs and resolution for any IT changes/enhancements that impact the ops team).-Situational training/coaching for ops person, specifically with how to deliver or craft messages to customer requests, suggestions, complaints-Help maintain updated SOP for designated customers.-Monitor/Track and Trace Load Board activity, Trucks; make sure all loads have been covered and follow up with any pick ups and deliveries.-If Account Manager is not available, take ownership of responsibilities for all account functions such as load building, appointment set, all event-log follow up and problem resolution (both customer and carrier).-Maintain New Customer Process: customer credit application, customer contacts, payment terms, list of contacts, email and phone numbers, set up meetings, business visits, courtesy lunches, business presentations, etc.

Laredo, Texas Area

The main objective as a Sales Team Leader and Associate was to promote and sale all products and services from IBC Bank. Some of the duties included: -Manage branch while Branch Manager/Supervisor was not around-Meet branch weekly/monthly goals-Counsel/Advise tellers and sales staff-Provide World Class Customer Service-Promote and sell Products and Services-Explained Policies and Procedures to all customers-Event Planning-Work under pressure or hostile work environment-Volunteer/ social work-Respond promptly to customer's questions, concerns/complains-Train new hires-Teach responsibilities, procedures, policies of the organization-Conduct hudles with staff members-Help the Employee Advisory Board-Prepare and conduct weekly and mothly meetings-Prepare presentations to customers and to staff

Laredo, Texas Area

Provide World Class Customer Service. -Solve customer's questions, concerns/ complaints-promote all products and services with customers and staff-participate in weekly/monthly meetings-prepare and conduct meetings-train new hires-volunteer on social events-Manage department while supervisor was away and or busy with meetings

Photography, Photography

Activities and Societies: Trip to Austin, TX Trip to San Antonio, TX Workshop in Laredo Texas Photography workshop and trip to India.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Associate'S Degree, Psychology