Claudia Mamros, Pmp, Mcba Email & Phone Number

Toronto, Ontario, Canada

Info-Tech Research Group is a company that provides unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We work closely with IT teams to provide actionable tools, guidance, roadmaps, and workshops, ensuring they deliver measurable results for their IT organizations.

Toronto, Ontario, Canada

o CONSULTING – Information Architectureo PROJECT MANAGEMENT – Digital Business Strategy, GMIS Requirements Validation, ERP Requirements & Vendor Selectiono WORKSHOPS – IT Strategy, ERP Strategy, Data Governance, IT Org Design

Greater Toronto Area, Canada

Helping small to mid-size companies optimize their operations.

Toronto, Canada Area

Helping small to mid-size companies optimize their operations.

Usa

Contracted to work on a large documentation standardization project to permit 15 North American autonomous automotive components manufacturing plants to consolidate from seven ISO Certification Bodies to one registrar within 12 months. International Standards included: ISO 9001, ISO/TS-16949 and ISO 14001.

Toronto

Contracted as Director of MIS (Management Information Systems) to oversee the collection and documentation of business requirements for Capital Markets Anti-Money Laundering unit.

Toronto, Canada Area

Business management consultant working mainly within the non-profit sector to help organisations optimize resources by developing and improving processes, and implementing technology solutions.

Mississauga

Increased capacity and throughput by 400%; reduced waste, variation and lead time by 75%; and recruited and trained 10 new hires to meet peak period demands by developing and standardizing processes for a final assembly department to support a new line of business using Lean and 5S methodologies.

Mississauga/Ann Arbor Michigan

JOINT VENTURE PROJECT - Managed successful JV set up in China including systems, client files, and third party technical and operation trainingTRANSFER OF OWNERSHIP PROJECT - Managed the transfer of ownership for branch offices in Germany, Taiwan and Mexico GOVERNANCE PROJECTS - Developed budget, business plan, variance report templates; policies and procedures; regulatory compliance non-conformance and corrective action tracking system.

Toronto, Canada Area

OUTSTANDING ACHIEVEMENT AWARD - Increased sales from 57 to 175% of target within 9 months by hiring top sales team derived from developing hiring process for new sales representatives

Mississauga

DATA CLEANSING PROJECT - Managed a team of 22 (new) contract workers over a five-week period for the purpose of ensuring accurate and up-to-date client data were available to close a business (sale) transaction.ACCOUNTS RECEIVABLE PROJECT - Improved turn-around time by 78% thereby improving cash flow and client satisfaction, and eliminating interest paymentsCERTIFICATE ISSUANCE PROJECT - Reduced cycle time by 75% and improved efficiency of internal resources by 50% conducting… Show more DATA CLEANSING PROJECT - Managed a team of 22 (new) contract workers over a five-week period for the purpose of ensuring accurate and up-to-date client data were available to close a business (sale) transaction.ACCOUNTS RECEIVABLE PROJECT - Improved turn-around time by 78% thereby improving cash flow and client satisfaction, and eliminating interest paymentsCERTIFICATE ISSUANCE PROJECT - Reduced cycle time by 75% and improved efficiency of internal resources by 50% conducting business analysis, re-engineering processes, and outsourcing non-value add tasksRESOURCE SCHEDULING TOOL PROJECT - Researched requirements and software solutions, evaluated and selected scheduling software; populated relevant data for 35 field staff; and rolled out the new system resulting in a 15% increase in billable hoursSERVER RESTRUCTURING / TAXONOMY PROJECT - Secured document confidentiality and integrity; facilitated efficient and effective records and document management; supported compliance; and improved orientation and ramp up time for new hires -- by creating a file classification scheme, user access framework, access policies and procedures. Facilitated data migration activities, going live on new server on time, without issuesGOVERNANCE PROJECT - Organized the creation and distribution of a procedures manual that reflected the national scope of the practiceTRAINING ADMINISTRATION IMPROVEMENT PROJECT - Increased throughput by 150% and, revenue and customer satisfaction respectively, by developing system for effective training records management, maintenance and control including designing processes for scheduling, registration tracking, materials production, invoicing, accounts receivables and payablesOUTSTANDING ACHIEVEMENT AWARD - Coordinated and managed administrative team of 6 resulting in members being recognized with this award by the firm Show less