Claudia Romy Email & Phone Number

As a Digital Account Supervisor, I am pivotal in driving and overseeing high-impact digital marketing campaigns. I work in close partnership with clients to convert their business objectives into actionable and results-driven digital strategies. Leading a skilled team of account managers and Ad-Operations professionals, I ensure the seamless and effective execution of each campaign.Key responsibilities include:-Strategic Planning & Execution: Craft and implement tailored digital strategies that align with client goals and deliver measurable results.-Performance Monitoring: Analyze key performance indicators (KPIs) to assess campaign effectiveness and uncover opportunities for improvement.-Data Analysis & Optimization: Leverage data insights to continuously refine and enhance campaign performance, optimizing for maximum ROI.-Client Relationship Management: Cultivate and maintain strong client relationships with regular updates and transparent communication to ensure satisfaction and alignment.-Team Leadership & Mentorship: Lead and mentor a team, promoting professional development and operational excellence.-Industry Insight: Stay at the forefront of digital marketing trends, innovations, and technologies to apply cutting-edge strategies and drive campaign success.With a strategic approach, excellent communication skills, and a deep expertise in digital marketing, I am committed to delivering exceptional results and driving the success of every campaign.

Los Angeles, California, United States

Serve as the Data Solutions (Inclusion List) consultant to clients, understanding and communicating how Channel Factory’s IL products will help them achieve their media goals the in the YouTube space—including but not limited to advisement on YT products, targeting strategy, inventory availability, buying strategy & optimizations, and buying platform assistance (DV360, Google Ads)

Los Angeles, California

Owning, retaining, and growing critical customer relationships while supporting the regional team. I effectively communicate how Channel Factory's products align with clients' marketing goals and focus on client retention, growth, renewal, and satisfaction. Leading pre-campaign kick-off calls and serving as the main contact for the Ad Operations team, I respond promptly to client inquiries and monitor campaign performance, proactively addressing issues and providing optimization strategies. I generate comprehensive reports, drive upsells and renewals, and contribute to knowledge sharing within the team. Staying informed on industry trends, I serve as the first line of defense for regional queries, tackle special projects, and mentor team members.

Greater Los Angeles Area

- Leader and point of contact on key sales accounts.- Build, develop and enhance client relationships and ensuring the highest satisfaction levels.- Oversee the full campaign process, from business close to campaign completion (Managed services and programmatic).- Develop and implement digital campaigns through the Teads ad server, as well as identify and troubleshoot any discrepancies.- Test and implement 3rd party tracking and brand studies.- Drive team efficiency to meet key business metrics and goals.- Liaison with clients, internal teams, and third-party vendors to keep all deliverables on schedule.- Communicate directly with clients, answering questions and meeting any request/needs.- Manage expectations and timelines internally and externally on timing, campaign performance, pacing, budgets, etc.- Look for any up-sell opportunity to increase the business revenue for the sales team.- Identify and report key campaign learnings and highlights. Generate campaign reporting and analytics throughout campaigns and create final campaign presentations.- Keep internal and external teams updated of campaign status and make recommendations for optimizations.-Confirm monthly deliveries for client billing.

Miami/Fort Lauderdale Area

• Prospect and close business with a targeted list of agency and advertiser accounts• Develop strong, mutually beneficial relationships with clients• Work closely with internal teams to ensure a united vision when corresponding with clients• Work closely with Client Services, Ad Operations, and Sales Planning, to ensure client campaign expectations are communicated internally• Ensure a high level of client satisfaction to generate renewals and increase incremental revenue

Miami/Fort Lauderdale Area

-Be the lead point of contact on key sales accounts.-Oversee the full campaign process, from business close to campaign completion.-Communicate directly with clients, answering questions and meeting any requests/needs.-Managing expectations internally and externally on timing, campaign performance, pacing, budgets etc.-Generate campaign reporting and analytics throughout campaigns and create final campaign presentations-Identify and report any key campaign learnings and highlights.-Keep internal teams updated of campaign status and make recommendations for optimizationsConfirm monthly deliveries for client billing.

Miami/Fort Lauderdale Area

- Develop and implement digital campaigns through the Teads ad server.- Test and implement 3rd party tracking, VAST/VPAID, Javascript, and brand studies.- Identify and troubleshoot discrepancies.- Traffic campaigns to publishers and clearly communicate buy details.- Oversee campaign pacing and performance, to make sure goals between clients and internal teams are aligned.- Review available statistics and reports and make informed, rapid changes to efficiently improve campaign performance.- Advise/consult with internal departments regarding targeting, advertising technology, availability/forecasting and campaign performance.- Optimize media for top performance results.- Communicate campaign goals/status directly with internal Account Managers.- Generate campaign reporting and analytics.

Miami/Fort Lauderdale Area

- Creates daily schedule of events, or broadcast log, following the objectives, strategies, and standards as directed by Programming Department’s- Implement the objectives, and strategies according to each channel in line with their brand, maintaining the focus on the target audience- Assist in coordinating and programming marketing strategies with a combination of creative thinking and market analysis to develop appropriate strategies for each corresponding channel.- Work actively with producers on On-Air promotions and Interstitials to develop campaigns quarterly or as needed throughout the year

Miami/Fort Lauderdale Area

RadioCadena Univision Radio Host Talent - Official substitute of Roxana Garcia on “El Colmillo show”- Worked alongside Carlos Calderon on “El Colmillo show”- Worked alongside Eduardo Martell “Vikingo” and Rafael Hernandez “El Alcalde” en “Locura Deportiva” AM Network Producer and Social Media Coordinator Producer of “Locura Deportiva”, “Directo al Blanco”, and “El Colmillo”- Responsible for daily post to all social media outlets; Facebook, Twitter, Tumblr, Youtube etc.. and creating occasional supporting photos and videos.- Tracking social media influence measurements and partnering with research and marketing departments to ensure proper online messaging and relevancy, ensuring consistency of messages across multiple networks and continuous monitoring and coverage of all sites.- Created online campaigns and events through Facebook and Twitter to promote contest and events.- Involved in the Editing, taping of interviews and conversations.- Handle responsibilities of writing scripts for various shows and ensure that the guidelines of the station and the producer's visions are followed by employees- Excellent writing and story-telling skills, which they can adapt for different audiences and platforms- Design of rundown: structure and alignment of information, promos and intros. - Research of show’s content from recent news to headlines and trivia. - Converting text, graphics, video and audio files into other formats.- Coordinate interviews and guests. - Covered Annual event for Univision Corporation: St Jude Hospital (Memphis, TN). 2011- Covered Radio Marathon promesa y Esperanza St. Jude Hospital 2011 / 2012 (Miami, FL)- Covered Annual event for Univision Corporation: Teleton (Mexico DF) 2010 and 2011.

Miami/Fort Lauderdale Area

Sales generation and consumer service.• Personnel and Staff supervision• Merchandise presentation-Maintain the cleanliness and organization of the Sales Floor.• Must meet Payroll and shortage goals.• Ensure the store communication is effective.• Follow all Company policies and procedures.• Prepare and conduct inventory in accordance with the guidelines.• Develop a succession plan for you store enabling the company to built bench strength.• Train and develop all new hires and ensure the training program is being executed.• Effectively interacted whit district, regional, and corporate personnel (Accounts Payable, Merchandising, Marketing, Humans Resources etc.)• Shop the competition to ensure merchandise mix is correct.

Miami/Fort Lauderdale Area

Supervised personnel• Opening, closing shift• Paperwork• Daily cash reconciliation• Inventory control• Preparations of sales reports• Being able to resolve customer issues on a prompt time by providing excellent customer service