Claudia Santos

Claudia Santos Email and Phone Number

Product Development Manager / Quality Manager
Claudia Santos's Location
Ribeirão Preto, São Paulo, Brazil, Brazil
Claudia Santos's Contact Details

Claudia Santos work email

Claudia Santos personal email

n/a
About Claudia Santos

Contact Information: +55 19 99909 9453 | e-mail: claudia.santos271172@gmail.comProfessional with over 20 years of experience in Quality, Research and Development of new food products, having worked in a large multinational company.Direct action in the structuring and startup of the company's manufacturing unit and responsible for the fulfillment and dissemination of internal procedures related to the Research and Development process. Expertise in the elaboration of constant research to innovate technologies, processes and products, being responsible for the implementation whenever possible in the unit in order to increase productivity, sales volume and other positive indicators.Responsible for conducting audits, HACCP studies, problem solving and customer complaints, technical support for Marketing, Food Standards, Engineering, Intellectual Property and other related departments.Knowledge of current legislation for the release of new products, technical regulations in Research, feasibility studies, reporting and solid knowledge in Quality and Process Analysis.

Claudia Santos's Current Company Details

Product Development Manager / Quality Manager
Claudia Santos Work Experience Details
  • Nestlé Purina
    Regional New Products Development Manager
    Nestlé Purina Jun 2022 - Oct 2023
    Ribeirão Preto
    ◉ Responsible for managing regional I&R projects (Latin America) of low, medium and high complexity of new snack products for dogs and cats.◉ Responsible for development of new snacks such as jerky beef and extruded snacks in Purina factories and also co-manufacturers.◉ Management of new product line tests and follow-up of coordinators and managers of local teams in Latin American markets to ensure excellence in the execution of processes.◉ Technical support for local Product… Show more ◉ Responsible for managing regional I&R projects (Latin America) of low, medium and high complexity of new snack products for dogs and cats.◉ Responsible for development of new snacks such as jerky beef and extruded snacks in Purina factories and also co-manufacturers.◉ Management of new product line tests and follow-up of coordinators and managers of local teams in Latin American markets to ensure excellence in the execution of processes.◉ Technical support for local Product Development, Marketing, Regulatory and other related departments.◉ Participation as support in prospecting and approval audits with new co-manufacturers. Show less
  • Nestlé Health Science
    Regional Quality Manager
    Nestlé Health Science May 2017 - Jun 2022
    São Paulo
    Responsible for ensuring food security and competitive quality of NHSC products in the Latam region.Implementation of Nestlé Health Science Quality Standards in several factories and distributors of category products in Latin America, such as Firmat - Argentina factory; Baxter Distributor in Colombia, Distributors in Chile, Colombia, Argentina, Uruguay and Paraguay contributing to the GEO Expansion project.Implementation / reinforcement of the quality requirements of Nestlé Health… Show more Responsible for ensuring food security and competitive quality of NHSC products in the Latam region.Implementation of Nestlé Health Science Quality Standards in several factories and distributors of category products in Latin America, such as Firmat - Argentina factory; Baxter Distributor in Colombia, Distributors in Chile, Colombia, Argentina, Uruguay and Paraguay contributing to the GEO Expansion project.Implementation / reinforcement of the quality requirements of Nestlé Health Science in Araras / SP factories, Araçatuba / SP and São José do Rio Pardo in Brazil and reduction of consumer complaints by 3%.Responsible for technical support in the transfer of the Nutren Senior production of the Araras / SP factory for Araçatuba / SP ensuring the correct application of Nestlé Health Science quality standards.Execution of Quality Risk Assessment in Category Liquids, making the process safer and improving performance by reducing events by 50%, including the improvement of controls in the area of ​​Dosimetry - implantation of a dosing management system Materials.Due diligence and audit in new co-manufactures for service to Nestlé Health Science standards, drawing action plans for adequacy / approval, contributing to the expansion of the business.Support for the import process of products / companies acquired by Nestlé Health Science, ensuring service to standards in order to enable their marketing in Brazil.Coordination / implementation of training and identification of opportunities for improvement in the transport chain from the factory to the distributor in the states of São Paulo and Rio de Janeiro.Coach and support for teams and every value chain (marketing, sales, shopping, manufacturing, supply).Verification and management of correct application of standards (guardian of standards) and promotion of quality assistance (Troubleshooting, R & R). Show less
  • Nestlé
    Product Development Coordinator
    Nestlé Jun 2012 - Nov 2016
    Araras E Região, Brasil
    Responsible for managing projects of low, medium and high complexity directing the team to ensure excellence in execution, meeting the deadline and quality standards of the Nestlé Standards.Study of the feasibility and technical acceptance of the projects, orienting the areas involved on the adequacy needs and providing the necessary knowledge to do so.Constant research to innovate the technologies, processes and products, being responsible for the implementation whenever possible in… Show more Responsible for managing projects of low, medium and high complexity directing the team to ensure excellence in execution, meeting the deadline and quality standards of the Nestlé Standards.Study of the feasibility and technical acceptance of the projects, orienting the areas involved on the adequacy needs and providing the necessary knowledge to do so.Constant research to innovate the technologies, processes and products, being responsible for the implementation whenever possible in the unit in order to increase productivity, sales volume and other positive indicators for the business.Coordination of new product line testing and follow-up on analysts and trainees to ensure excellence in process execution.Responsible for facilitating the implementation of NCE initiatives (WOR meeting, improvement project, execution of Master Plan activities and OTIF Action Plan).Evaluation of current suppliers and responsible for proposing future partnerships, in order to optimize process, reducing costs and increasing quality.Execution of operational excellence projects as required by the company. Guidance of manufacturing areas, quality assurance, engineering and SHE, contributing to technical training of employees. Show less
  • Nestlé Brasil
    Product Development Coordinator
    Nestlé Brasil Mar 2005 - May 2012
    Araçatuba E Região, Brasil
    Responsible for managing and leading projects, defining and controlling the resources needed for development.Definition of the work plan, control of the fulfillment of the activities necessary to execute the projects in time, cost and defined quality.Realization of technical support for Marketing, Regulatory Affairs, Engineering, Intellectual Property and other related departments.Contact, good relationship with external service providers, knowledge and enforce internal instructions… Show more Responsible for managing and leading projects, defining and controlling the resources needed for development.Definition of the work plan, control of the fulfillment of the activities necessary to execute the projects in time, cost and defined quality.Realization of technical support for Marketing, Regulatory Affairs, Engineering, Intellectual Property and other related departments.Contact, good relationship with external service providers, knowledge and enforce internal instructions related to project development.Work with interface with the Quality Assurance sector in the Register of Raw Material Specifications.Participation and organization of the training related to the professional development and of its "partners".Development of new products, raw materials, processes and systems, applying knowledge in the implemented systems: NQS, NEMS, and others.Participation in improvement programs, such as: Target 2004 and Operation Excellence and knowledge of the cost structure.Knowledge and application of the current legislation and intellectual protection. Show less
  • Nestlé Brasil
    Process Coordinator
    Nestlé Brasil Jan 1998 - Feb 2005
    Ibiá (Mg), Araras (Sp) E Araçatuba (Sp)
    Responsible for coordinating and maintaining the Quality system implemented in the factory, aiming at (re) certification.Coordination of the HACCP study team, ensuring the safety and quality of products manufactured within the Nestlé standards, being responsible for conducting quality audits and for participating in the sensory panel of the plant, developing the improvement of results considered non-standard, acting together with Manufacturing Team for process improvement.Answer to… Show more Responsible for coordinating and maintaining the Quality system implemented in the factory, aiming at (re) certification.Coordination of the HACCP study team, ensuring the safety and quality of products manufactured within the Nestlé standards, being responsible for conducting quality audits and for participating in the sensory panel of the plant, developing the improvement of results considered non-standard, acting together with Manufacturing Team for process improvement.Answer to consumer complaints contacts and work with the team to improve and solve problems related to the complained deviations.Carry out training related to good manufacturing practices, Quality procedures to factory employees, ensuring the maintenance of the Quality system implemented in accordance with Nestlé standards.Factory support in continuous improvement projects ensuring following with Nestlé rules and standards during project execution and implementation.Responsible for the implementation of the Quality system implemented in the factory, aiming at (re) certification.Responsible for conducting quality audits, participation of the sensory panel of the factory and coordination, acting together the Manufacturing Team for process improvement.Responsible for the training related to good manufacturing practices, Quality procedures to the employees of the factory, ensuring the maintenance of the quality system implemented in accordance with Nestlé standards. Show less

Claudia Santos Skills

Desenvolvimento De Produtos Setor De Alimentos Sap Processamento De Alimentos Ingredientes Gmp Tecnologia De Alimentos Iso Product Development Appcc Cadeia De Fornecedores Food Processing Food Technology Iso Microsoft Office Food Development Ingredients Food Industry Food Safety Food 5s Alimentos E Bebidas Bens De Grande Consumo Planejamento Empresarial Microsoft Powerpoint Sistema De Qualidade Controle De Qualidade Auditoria Da Qualidade Melhoria Da Qualidade Microsoft Excel Microsoft Word Controle Interno Continuous Improvement Strategic Planning

Claudia Santos Education Details

Frequently Asked Questions about Claudia Santos

What is Claudia Santos's role at the current company?

Claudia Santos's current role is Product Development Manager / Quality Manager.

What is Claudia Santos's email address?

Claudia Santos's email address is cl****@****tle.com

What schools did Claudia Santos attend?

Claudia Santos attended Unesp - Universidade Estadual Paulista, Unitoledo.

What are some of Claudia Santos's interests?

Claudia Santos has interest in Science And Technology, Children, Education.

What skills is Claudia Santos known for?

Claudia Santos has skills like Desenvolvimento De Produtos, Setor De Alimentos, Sap, Processamento De Alimentos, Ingredientes, Gmp, Tecnologia De Alimentos, Iso, Product Development, Appcc, Cadeia De Fornecedores, Food Processing.

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