• First point of contact between the customer and key Mars Wrigley Confectionary functions to ensure timely production, delivery and risk mitigation for customer orders.• Manage order activities to insure timely delivery creation, load planning and adherence to requested arrival date.• Manage key master data in all order management systems (SAP) and desk guide.• Represent customer at cross functional meetings and participate in problem solving and after action reviews as necessary.• Recognize and resolve any potential order conflicts to insure on time and in full order delivery.• Manage projects to drive improvements to customer metrics.

• Interacted with residents and prospective residents while collecting rents, managing maintenance requests and processing rental applications.• Ensured all rent collections and bank deposits were processed and posted daily.• Prepared quarterly and annual budgets as well as reviewed all monthly financials and variance reports.

• Developed professionally and personally by working with children in a different country and culture.• Improved communication skills and English-speaking fluency.• Learned how to resolve difficult situations and adapt to new environments.

• Performed purchasing and procurement activities for different commodities such as assemblies, hardware, machinery parts, aluminum, cast iron and stamping.• Supported the design and deployment of 2 localization projects involving the substitution of international suppliers for national partners, enabling a cost reduction of $25,000.• Identified and readjusted pricing nonconformities for national and international goods using Oracle.• Supported the development and implementation of continuous improvement projects.• Maintained positive relationships with third-party suppliers, ensuring company’s demands were met with high-quality and cost-saving opportunities.• Created and optimized visual, accurate Business Intelligence reports and dashboards, reporting collected insights and recommendations to senior managers.

­• Efficiently identified and established new commercial partnerships with more than 3 distribution partners.• Monitored and tracked distributors’ requests and orders, maintaining updated knowledge on progress, conditions, costs, and timelines.• Analyzed and resolved pricing inconsistencies and nonconformities using SAP.• Provided outstanding customer service, delivering relevant information on company’s spare parts services while acting with professionalism and courtesy.• Directly led market and competitive research and analysis to identify brand positioning and competitors’ price strategies.

• Efficiently created and reviewed multiple commercial proposals on a weekly basis.• Led the issuance and review of national and international invoices.