Along with the brilliant team at Boost, I provide expert guidance and strategic support to clients seeking recognition and awards in their respective fields. This involves researching, planning, and executing winning awards strategies tailored to each client's unique goals and accomplishments.My key responsibilities include:Client consultation: collaborating with clients to understand their objectives and aspirations for awards and recognition.Strategy development: conducting in-depth research on relevant awards programmes across various industries. Analyse criteria, eligibility, and deadlines to identify the most suitable awards for clients.Writing entries: creating compelling written submissions that highlight relevant achievements that meet the criteria for each particular award and category. Submission preparation: assisting clients in preparing supplementary materials, ensuring that all documents are complete, accurate, and tailored to the specific award's criteria.Deadline Management: Keep track of submission deadlines, ensuring that clients submit their entries in a timely manner.Performance Evaluation: Monitor and evaluate the success of award submissions, track wins and nominations, and provide feedback and insights to clients for continuous improvement.Industry Trends: Stay informed about trends in awards and recognition to adapt strategies accordingly and identify new opportunities.

At this small specialist PR and marketing agency, I was responsible for:Copywriting: creating and editing various forms of content, including press releases, articles, social media posts, website copy, and marketing collateral - ensuring it aligned with clients' tone of voice and messaging objectives.Account Support: Collaborating with account managers to assist in the development and execution of PR campaigns, including media outreach, event planning and coverage, and client communication.Client Communication: Maintaining open and clear communication with clients, providing updates on project progress, campaign results, and addressing inquiries promptly.Proofreading and Editing: ensuring all written materials were error-free, consistent in style, and adhering to grammar and punctuation guidelines.Media Relations: building relationships with media contacts, pitch stories, and assist in securing media coverage for clients.

Working as a freelance editor/writer, I undertook several projects for corporate clients, including Sedulous, UK Contact Centre Forum, Bright, and The Professional Planning Forum. During this time, I also fulfilled a number of contractor positions, including:Director at SpeakEasy Communications, a specialist B2B sales, marketing and editorial consultancy. Editorial Director at Call Centre Focus magazine, responsible for all aspects of producing callcentre.co.uk, a leading website for customer service and contact centre professionals, as well as organising and managing the Call Centre Focus Conference.Head of judges for the European Call Centre & Customer Service Awards.Editor of the Customer Strategy website, commissioning journalists, editing copy, and ensuring content was regularly uploaded to the website. I also hosted webinars and small events. Principal Consultant at Sedulous, responsible for copywriting, editing, proofing and project management on behalf of several clients.

I was responsible for all aspects of writing, editing and design of the UK's number one call centre magazine. I worked closely with the sales team to ensure profitability of the publication and also helped to launch several associated events to build CCF as a renowned and respected brand.

Various responsibilities including writing, sub-editing and proofing the monthly print title.

Responsible for the production of a weekly magazine for people who enter competitions as a hobby.

Responsible for managing a number of authors, producing up to six books each per year. This involved reading manuscripts and giving feedback to authors, as well as writing back cover copy and conceptualising cover art.