Claudio Perna Email & Phone Number

Stockholm County, Sweden

Stockholm, Sweden

• Minimized financial losses due to operational inefficiencies, fraud or theft within both retail and corporate settings. Led data-driven improvement initiatives resulting in an 8.9 million SEK reduction and enhanced financial integrity across Nordic countries (currently 27 stores and 5 brands)• Improved inventory accuracy by 50% utilizing data-driven insights to identify inventory discrepancies (analyzed over 1,000 inventories a year), optimize stock levels and streamline inventory processes• Scrutinized over yearly 5.000 transactions to uncover and prevent instances of fraud, both from internal staff and external customers, ensuring financial integrity and security • Managed an annual budget of over 20 million SEK, contributed to cost savings and operational efficiency by conducting spending reviews and renegotiating 35 contracts to ensure better service• Enhanced collaboration with cross-functional teams (operations, sales, finance, facility, logistics), aligning loss prevention initiative with company goals• Established KPIs for suppliers, leveraging data analysis to improve service levels, monitor performance, and enhance supplier accountability• Led a comprehensive update of security processes, enhancing operational efficiency and ensuring compliance for both employees and suppliers, resulting in improved security standards and risk mitigation across multiple locations

Rome Area, Italy

• Achieved a 30% cost reduction and saved 2 million € by developing procurement strategies, analzying spending data, and creating cost-monitoring tools• Reviewed 150 purchasing processes and conducted 80 top-line interviews, generating reports and action plan to enhance operational efficiency and simplify client workflows• Prepared tender documents, evaluated supplier bids, and streamlined procurement operations by creating a centralized purchasing hub for goods and services• Implemented procurement software to automate purchase requests, improving transparency and decision-making across the organization. Trained over 100 users for smooth transition and adoption of the software

London

• Provided actionable insights for strategic decision-making in the UK automotive industry by analyzing market research data. Utilized data analysis techniques to identify trends, patterns and business opportunities• Created a tailored data collection spreadsheet for 20 clients, enhancing data accuracy and insights across B2B and B2C segments• Led a team of 10 interviewers tasked with gathering customer habit data and used statistical software, including SPSS, for in depth analysis

Turin Area, Italy

• Collaborated closely with Fiat Group Automobiles' Service Marketing Department on the Master's Thesis "Service Marketing Management: Lancia V.Y.P. Service case" to analyze the aftersales market and explore CRM concepts.• Conducted customer research to enhance Lancia Y's appeal and foster client loyalty, developing a media plan to promote the innovative V.Y.P. service alongside Lancia Y purchases.

Master In European Business, Business Administration, Management And Operations

• General Management Program based on MBA-style curriculum, taught across two countries with a business degree at an international level •.

Marketing And Business Communication, Marketing

Data Analytics Upskill Course