I am a professional with solid experience in luxury retail and customer service on renowned cruises. Throughout my career at Seabourn Cruise, Cunard Cruise Lines, and Celestyal Cruise, I have developed exceptional skills in sales, negotiation, and customer service.I hold a degree in Biological Sciences from Universidade do Grande Rio - Unigranrio, where I conducted scientific research as part of my undergraduate studies at Universidade Federal do Rio de Janeiro - UFRJ. I am passionate about providing excellent service and exceeding customer expectations.
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Customer Support AssociateWiseSão Paulo, Brazil -
Retail Sales ConsultantHarding+ Dec 2022 - Jun 2024Bristol, England, United KingdomProvided excellent customer service, offering guidance on available products. Increased sales and exceeded established targets. Tagged products, providing prices and essential information -
Sales AssociateSeabourn Cruise Line Feb 2024 - May 2024WorldwideProvided high-standard customer service, focusing on satisfaction and excellence.Familiarized with premium brands of clothing and accessories. -
Sales AssociateCunard Apr 2023 - Oct 2023WorldwideFamiliarized with premium brands. Collaborated effectively with a large team to ensure exemplary service. Provided excellent customer service. -
Dining Room PiccoloCelestyal Cruises Apr 2022 - Nov 2022GreeceManaged and provided excellent service during dinner. Experienced in various service stations, delivering high-quality services. Collaborated within a large team. -
Customer Success SpecialistMigre Seu Negócio Nov 2020 - Apr 2021BrasilAre people selected for showing and proving extraordinary and consistent skills in people management, administration, commitment, leadership, delegation and diplomacy. -
IntershipUniversidade Federal Do Rio De Janeiro Sep 2018 - Oct 2019Rio De Janeiro E Região, BrasilResearch work in Ecology and the environment, preservation and conversation of the environment.
Claudio Silva Education Details
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Management Processes -
Biology/Biological Sciences, General -
Colégio FlamaComputer Technical
Frequently Asked Questions about Claudio Silva
What company does Claudio Silva work for?
Claudio Silva works for Wise
What is Claudio Silva's role at the current company?
Claudio Silva's current role is Customer Support Associate.
What schools did Claudio Silva attend?
Claudio Silva attended Centro Universitário Celso Lisboa, Universidade Unigranrio, Colégio Flama.
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Claudio Silva
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