Claudio Herrera Email and Phone Number
Claudio Herrera personal email
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Executive with more than 20 years of experience in business management. Experience in leading innovative initiatives to enable business transformation and the implementation of new business models.Wide HR experience with accumulated operational achievements on local and multinational companies. Extensive HR operations experience in Telecom, CallCenter, Transport, a problem solver, leading change and cultural transformation. Manage Diversity and inclusion to optimize business results. Full understanding of labor laws in Chile, and experience with unions and collective bargain.Specialties: Influencing Senior Leaders, Executive Coaching, Change Management, Building effective teams based on trust, Global and Regional team management, Implementing new business models, HR team effectiveness, Workforce Planning, Performance Management, HR Policy creation and deployment, Organization Design, Facilities Management. Talent Development and Retention.
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Gerente GeneralRecycleSantiago Metropolitan Region, Chile
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CeoRecycle Nov 2015 - PresentProvincia De Santiago, ChileDevelopment of comprehensive solutions for workspaces, face-to-face and teleworking.Advisory for the Ministry of MiningAdvisory for Ministry of Health
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Country ManagerRecycle Dec 2014 - Nov 2015Santiago, ChileResponsible for developing and opening new businesses in the country, to identify market needs, evaluate and build new business opportunities in the industry. Working in collaboration with all interdependent teams. -
Chief Human Resources OfficerSubus Jul 2013 - Nov 2014Santiago, ChileIn charge of all HR functions in company with 5,500 employees (recruitment, selection, training, payroll, communications, insurance). I should complete implementation HayGroup income system, and enhance functionality of SAP-HCM. Completely redesigned training program. -
Chief Operating & Administrative OfficerXinergía Aug 2008 - Jun 2013Santiago, ChileI take care of the operation outsourcing company with 3,500 employees, working in 50 different customers throughout the country, with 3 unions. I implemented a working system supported Payroll software, which lowered operating costs, and errors in payments. I also take care of managing the facilities and services that the company requires. -
Chief Operating OfficerTeleperformance Mar 2006 - Jul 2008Santiago, ChileI manage the call center operation with 1,000 employees, commercially attending the main customer of the company, Vodafone Spain, with 2 unions. I improved the training system so that less time is required in the initial course, and quality assessments up from the first month. -
Chief Administrative & Human Resources OfficerEntel Sep 1996 - Feb 2006Santiago, ChileResponsible for preparing and monitoring the budget, billing and collection (in Chile and USA), I manage all human resources issues this call center manned by 3,000 employees, with 4 unions. Also I manage facilities and services. Before, manage health insurance, benefits, wellness, events, communications, facilities. -
Operations ManagerIntegramedica S.A. Sep 1994 - Aug 1996Santiago, ChileResponsible for the full operation of the clinic, from opening to closing, including personnel management, computer systems, and installations. -
Project LeaderSynapsis Soluciones Y Servicios It Ltda Nov 1992 - Aug 1994Santiago, ChileI developed information systems for companies in the Endesa group, client-server architecture.
Claudio Herrera Skills
Claudio Herrera Education Details
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Universidad De Chile4,8 -
Ide-Cesem, Madrid8,85
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Pontificia Universidad Católica De ChileEngineer
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Liceo Aleman Del Verbo DivinoHigh School
Frequently Asked Questions about Claudio Herrera
What company does Claudio Herrera work for?
Claudio Herrera works for Recycle
What is Claudio Herrera's role at the current company?
Claudio Herrera's current role is GERENTE GENERAL.
What is Claudio Herrera's email address?
Claudio Herrera's email address is ch****@****ail.com
What schools did Claudio Herrera attend?
Claudio Herrera attended Universidad De Chile, Florida International University, Ide-Cesem, Madrid, Pontificia Universidad Católica De Chile, Liceo Aleman Del Verbo Divino.
What are some of Claudio Herrera's interests?
Claudio Herrera has interest in Social Services, Phillip K, On The Other, Education, Upton Sinclair And Science Fiction, Reading, Music, Fictionalized History, Classical And Eighties, Golf.
What skills is Claudio Herrera known for?
Claudio Herrera has skills like Management, Team Leadership, Liderazgo De Equipos, Call Centers, Negotiation, Personnel Management, Team Management, Organizational Development, Estrategia Empresarial, Contact Centers, Teamwork, Business Strategy.
Who are Claudio Herrera's colleagues?
Claudio Herrera's colleagues are Dumitru Berciu, Hart Hart, Billie Scallion, Kostas Douvas, Michael Jones, Rohayati Sulaiman, Naz Saka.
Not the Claudio Herrera you were looking for?
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Claudio Herrera
Instructor Uav/Rpa, Program Manager Uav/Rpa, Ingeniero Civil Industrial, Gerente De Proyectos.Santiago Metropolitan Area -
1accenture.com -
1gmail.com
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