Claudio Sousa Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brazil

•⁠ ⁠Sales and post-sales management.•⁠ ⁠Prospecting new clients to expand the company's customer base.•⁠ ⁠Negotiating payment terms, incentives, and fee rates.•⁠ ⁠Providing training and commercial support for travel agents.•⁠ ⁠Handling and monitoring incidents to ensure operational efficiency.•⁠ ⁠Networking at events to increase the company's visibility, establish connections, and identify business opportunities.•⁠ ⁠Developing leads to feed the pipeline and drive sales growth.

São Paulo, São Paulo, Brazil

•⁠ ⁠Negociating contracts with telecommunications providers to secure more favorable terms, personally responsible for achieving cost reductions of approximately $1 million per year.•⁠ ⁠Recommending, hiring, and implementing A3SIL TECH for managing mobile phone payments and services.•⁠ ⁠Disputing invoice charges by identifying potential billing errors.•⁠ ⁠Preparing cost allocations among departments and/or users.•⁠ ⁠Managing invoice payments.•⁠ ⁠Handling service requests related to mobile phones.•⁠ ⁠Controlling inventory and conducting audits to ensure adequate equipment availability and prevent device losses.

Santo André, São Paulo, Brazil

RexturAdvance:•⁠ ⁠Sales prospecting and post-sales management.•⁠ ⁠Providing comprehensive training and commercial support for travel agents.•⁠ ⁠Assisting in resolving operational issues.•⁠ ⁠Networking at tourism industry events, fairs, and conferences to expand the contact network, prospect new clients, and promote company services.•⁠ ⁠Generating sales leads for market analysis, segmentation, and implementation of commercial strategies.

São Paulo, São Paulo, Brazil

•⁠ ⁠Account management: importing and exporting invoice files for allocation and payment.•⁠ ⁠Handling service requests and preparing briefings for the board.•⁠ ⁠Providing technical support on smartphones and IT equipment for projects and employees.•⁠ ⁠Requesting and approving purchases of smartphones and IT equipment.•⁠ ⁠Inventory control, including planning and execution.

São Paulo, São Paulo, Brazil

•⁠ ⁠Priority handling of directorate demands.•⁠ ⁠Importing invoice files, processing data, and converting for export in the SAP system.•⁠ ⁠Analyzing invoices and resolving disputes for erroneous charges.•⁠ ⁠Implementing the Child Track project, pioneering unaccompanied child tracking.•⁠ ⁠Maintaining data chips in communication and security equipment on aircraft.•⁠ ⁠Supporting push-to-talk Nextel communication equipment.•⁠ ⁠Supervising mobile device maintenance in collaboration with vendors.•⁠ ⁠Managing service requests and preparing reports per Service Level Agreements (SLA), with monthly presentations of results to the Latin America region's board of directors.

São Paulo, São Paulo, Brazil

Onsite technical support for mobile telephony provided to clients such as Banco Volkswagen, Cargill, Construtora Tenda, Eli Lilly do Brasil, Gafisa, LATAM Airlines, and Voith do Brasil.•⁠ ⁠Disputing charges upon identifying incorrect amounts on invoices.•⁠ ⁠Preparing and presenting savings reports and cost briefings.•⁠ ⁠Requesting, maintaining, and canceling voice and data lines.•⁠ ⁠Handling inquiries and clarifying doubts about telephony for users.•⁠ ⁠Managing inventory assets.

São Paulo, São Paulo, Brazil

•⁠ ⁠Participation in the Chevrolet PM7 project.•⁠ ⁠Involvement in the implementation of the ERP system for production and cost areas.•⁠ ⁠Studying production line balancing to improve the production process.•⁠ ⁠Analyzing production time to support product cost formation.•⁠ ⁠Conducting feasibility analyses for the production of new products.•⁠ ⁠Developing and standardizing work methods in the production sector.•⁠ ⁠Creating a model for analyzing production capacity to support decisions of PPC (Production Planning and Control) and the industrial manager.•⁠ ⁠Supporting the optimization of administrative activities through VBA programming.

São Paulo, São Paulo, Brazil

•⁠ ⁠Lead the team in production processes.•⁠ ⁠Program and adjust machines.•⁠ ⁠Analyze daily reports to identify deviations from standards and implement corrections.•⁠ ⁠Ensure quality controls and methods.•⁠ ⁠Ensure compliance with efficiency and production volume goals.

São Paulo, São Paulo, Brazil

•⁠ ⁠Set up, adjust, and operate production machines.•⁠ ⁠Ensure machine quality by conducting tests according to established standards.•⁠ ⁠Perform corrective and preventive maintenance on equipment.•⁠ ⁠Keep machines clean and maintain sector organization.