Claus Mortensen Email & Phone Number

Copenhagen, Dk

Copenhagen Metropolitan Area

Copenhagen Area, Denmark

Consulting services offering workshops, presentations, market research and more in the areas of telecommunications and IT.

Copenhagen Area, Denmark

In charge of revamping the team setup, the value proposition of Custom Solutions and implementing an account management structure.

Hong Kong

Heading up IDC’s Consumer Mobility Practice focusing on the impact of Over-the-Top Providers (OTTPs) on the carrier business model. This role was on top of my other role as head of the Emerging Technologies practice. The main focus was carrier strategies for dealing with competing or adjacent services currently offered by OTTPs. Specifically, advice was offered on whether carriers should or could attempt to resist, preclude access, cooperate or compete with OTTPs in various service fields.

Hong Kong

I led IDC's thought-leadership program for new research areas. This group was created in 2007 with an emphasis on "the next big thing" in the ICT space. My role was to:• Identify trends and insightful topics and technologies through ongoing, active consultation with industry contacts and regional IDC analysts• Assessing the viability and outlook of new technologies and technology trends• Develop research methodologies• Create awareness of our research in the market• Oversee business development through driving and assisting the IDC sales force in securing both organic and new business opportunities• Drive consulting projects and go-to-market projects with clients around the region The main focus areas were cloud computing (enterprise), new trends in mobility and mobile services, green IT, online and mobile advertising as well as social media/business and its impact on marketing, customer care, IT security and collaboration.Also led IDC's Digital Marketplace program evaluating the impact and potential of "web 2.0", online advertising and social media for regional clients, including Google, Yahoo!, Microsoft, BT, Time Warner, EA and Nokia.From 2013 I was also heading up IDC’s Consumer Mobility Practice focusing on the impact of Over-the-Top Providers (OTTPs) on the carrier business model.I frequently served as keynote speaker and/or moderator at industry events and board-level client meetings on all research areas – including telecommunications, cloud computing and Web 2.0/social media. I periodically advised IDG Ventures on market and technology trends. Often served as IDC spokesperson for both local and regional media in Asia on various topics.Was the lead analyst from 2012-2014 for IDC’s CIO Awards and for the CIO Summit events that spanned most of the AP region.Directly responsible for two full-time headcounts.

Hong Kong

Led IDC's Asia/Pacific Telecommunications and IP research programs, IDC’s Regional Telecommunications Tracker and various consulting projects. Clients included AT&T, BT, Verizon, SingTel, Cisco, RIM, Intel and Avaya.Responsibilities included:• Leading and planning research programs, through managing and coordinating support from regional IDC offices and conducting research on the Hong Kong and Singapore markets through regular contact with leading telcos and service providers • Serving as speaker at both client- and IDC-sponsored events around the region• Supporting the sales teams in business development• Participating in media interviews with local and regional journalistsManaged nine country analysts on a project basis. Directly managed one headcount on the AP Communications team.

Hong Kong

My main role was an analyst on the consultancy side focusing on competitive market analyses in Asia.Business development manager responsibilities included building an Asia Pacific contact base for business development use, liaising with the local press and supporting marketing initiatives.Main analyst projects included:• Research on after-sales and handset repair processes in China for a Japanese handset manufacturer. Report findings helped the client better assess requirements for logistics and distribution networks and also assess implementation costs for its future Chinese after-sales service network• Two separate research projects about Mobile Number Portability for two Japanese mobile operators (main focus was Hong Kong, Korea and the US but also included Europe). Project findings guided clients on implementation strategies ahead of the introduction of MNP in Japan• Authored ‘Mobile Number Portability Understanding regulatory impact and market dynamics’ published in July 2004 (Baskerville Publications). Report sales exceeded budget forecast.

London, United Kingdom

I worked for EMC Database (part of Informa Telecoms & Media)Research AnalystMy main responsibilities concerned market research and analysis regarding the French, German, BENELUX, Austrian and Swiss mobile telecoms markets. Most of the research regarded mobile operators and infrastructure suppliers, mobile handsets, regulatory issues, frequency tenders and licensing – both general research and specific projects for companies.

Copenhagen, Denmark

The NTA is the Danish telecommunications regulator responsible for regulating, licensing and planning for the Danish market and to develop and implement key policies.Main role was to initiate and project-lead tenders for two national TETRA licenses. This involved:• Public consultations and hearings with various industry players• Submitting final guidelines on the tender process to the Danish government• Establishing the necessary legal framework for the tender• Contracting with external consultants to assist on the tender• Leading the tender team and the consultantsThe tenders were successfully completed in April 2001.Other responsibilities included:• Internal consultant for legal and frequency-related issues regarding 2G mobile (GSM) and Fixed Wireless Access (FWA) public tenders• Planning committee for legal framework regarding Danish 3G mobile (UMTS/IMT-2000) auction• Developing a long-term national frequency strategy and plan• Negotiating a major contract for internal frequency planning software• Representing the Agency at EU and UN telecommunications conferences and meetings