Clay Walters

Clay Walters Email and Phone Number

Project Manager at Community First Credit Union @ Community First Credit Union
jacksonville, florida, united states
Clay Walters's Location
Simpsonville, South Carolina, United States, United States
Clay Walters's Contact Details

Clay Walters personal email

n/a
About Clay Walters

Experienced Project and Release Coordinator with a demonstrated history of working in the banking industry. Skilled in Project Management, Agile Methodologies, Sprints, Community Banking, Coaching, Audit, Management, Technology Convergence, and Innovation Development. Strong information technology professional with a Bachelors focused in Information Systems/Business from University of North Florida.

Clay Walters's Current Company Details
Community First Credit Union

Community First Credit Union

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Project Manager at Community First Credit Union
jacksonville, florida, united states
Website:
communityfirstfl.org
Employees:
361
Clay Walters Work Experience Details
  • Community First Credit Union
    Project Manager
    Community First Credit Union Apr 2024 - Present
    United States
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  • Community First Credit Union
    Diversity, Equity And Inclusion Committee Member
    Community First Credit Union Jun 2022 - Present
    As an extension of my advocacy efforts, I joined the Diversity, Equity, and Inclusion Council to be a visible person of my community and provide a voice that didn’t exist before. In the DEI Council, we have created a committee charter, instituted 3 committees, participated in local efforts to support different groups.
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  • Community First Credit Union
    Project And Release Coordinator
    Community First Credit Union Jan 2022 - Apr 2024
    - Business Case Development and Project Closeout: Managed business case development and project closeout, collaborating with project sponsors, owners, and teams for senior team presentations.- Strategic Planning and PMO Framework: Assisted senior team members and the project management office (PMO) with strategic planning initiatives. Contributed to the development and implementation of PMO frameworks, including templates, dashboards, and methodologies.- Training and Smartsheet Expertise: Trained new hires and staff on Smartsheet usage. Created templates, reports, and dashboards to enhance project and departmental efficiency.- Business Continuity Improvement: Transitioned business continuity efforts from ad hoc events to a program of projects. Defined department tasks, tracked progress, and conducted impacted party testing.- Edge Firewall Implementation: Successfully implemented an edge firewall, improving server-client connectivity, data privacy, and monitoring while minimizing downtime.- M365 Modernization Initiative: Led a corporate initiative to modernize the Office Suite with M365. Resulted in cloud-hosted domain accounts, document collaboration, a modern mail app, and SharePoint adoption.- Website Redesign Turnaround: Joined a website redesign project after multiple timeline changes. Assessed the current state, gathered requirements, and facilitated successful completion within a milestone deadline.Q4 2022 Employee of the Quarter
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  • Community First Credit Union
    Systems Support Specialist & Systems Development 2
    Community First Credit Union Jan 2022 - Aug 2022
    Jacksonville, Florida
    Performed manual process automation for the core system (Episys/Symitar) leverage Enterprise Manager OpCon. Job also required providing expertise and execution on all core system projects and managing the core systems.
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  • Community First Credit Union
    Innovations Team Member
    Community First Credit Union May 2019 - Jun 2022
    Jacksonville, Florida
    Charged with being the credit union's think tank for developing, researching, and implementing forward thinking ideas. The concepts of inspiration, ideation, and implementation drive the groups efforts leveraging design thinking.Completed 3 strategic/corporate initiatives to drive youth participation and retention, new financial training platforms, and community engagement.
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  • Community First Credit Union
    Systems Support Specialist & Systems Development
    Community First Credit Union May 2017 - Jan 2022
    Jacksonville, Florida
    • Executes and develop action plans for all tier 3 help desk tickets, ensuring full customer satisfaction.• Lead ongoing job and schedule automation for importing, processing, and moving of consumer applications• Accelerated systems development by introducing new workflow management in Service Desk application• Developed plenty of time saving automated schedules for daily processes leveraging OpCon, Windows, python scripting, file transfer, and Episys.
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  • Community First Credit Union
    Senior Teller 2
    Community First Credit Union May 2011 - Apr 2017
    Jacksonville, Florida Area
    Branch Balancing and Daily OperationsAccount Opening and Closing (Savings, Checking, Credit Cards, Overdraft Protection)Account Maintenance (Debit/Credit Cards, Adding/Removing Account Holders, and General Questions)Daily Teller AuditsSuccessful Quarterly Audits 2012-PresentATM and Night Drop OperationsSales and Operational Coaching of New HiresAnalyzing Credit and Financials needs and setting the member up for the proper life fit.Green Belt Innovations: Operational and SalesSymitar OverhaulEmployee and Member Social Website DesignShared Branching-Branch/Fax/Phone # List-Created through Microsoft AccessStreamlined and Accessible Branch Audit LogsGreen Initiative Changes for BranchesCommunity Outreach through charitable involvement and financial youth counseling: FCAT Tutoring, Understanding Money, Locks of Love, Jerry's Kids, Dr. Hal B. Hawkins Scholarship Board, Light the Night.SEG Events - Convergys and Web.comMicro-lending through Members, Credit Union, and Partners to grow the Jacksonville communityCommunity Visibility Campaign through social mediaFirst Time Car Buyer Campaign conception and implementationCUNA Car Loan Package conception and soon to be implementationSurpassing Sales Goals 2011 & 2012Surpassing Operational Goals 2011 & 2012
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  • Lacoste
    Sales Associate
    Lacoste Sep 2009 - Sep 2012
    Jacksonville, Florida
    New Hire Sales and Operations CoachingClient Tracking, Relationship Building, Sales GrowthOpening and Closing ProceduresSales Building by Adding-On additional ProductCreated Excel/Outlook Email Generator for Client and Customer Outreach and PromotionsClothing FloorsetsVisual Clothing Display per Marketing decision and own experience.Exceeding Monthly Sales Goal
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  • Bbva Compass
    Senior Head Business Class Teller
    Bbva Compass Jan 2007 - Apr 2009
    Jacksonville, Florida Area
    Daily Teller AuditsVault AuditsQuarterly Operational AuditsATM and Night Drop OperationsSales and Operational CoachingBranch Balancing and Daily OperationsAccount Opening and ClosingAccount MaintenanceBusiness Banking Liason to build stronger relationships within the community and grow business accounts by addressing account needsAnalyzing Credit and Financials needs and setting the member up for the proper life fit.Green Initiative ChangesCommunity Outreach through charitable involvement: Jerry's Kids, United Way, and Breast Cancer AwarenessInvestment Building Class and CampaignHome Equity Line of Credit CampaignGold Club for Sales and Balancing Q1, 2, & 4 2007 and Q1, 3, & 4 2008.
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Clay Walters Skills

Retail Banking Teller Operations Customer Service Community Outreach Coaching Management Project Management Financial Accounting Microsoft Office Access Python C# Visual Basic Java Youth Mentoring Symitar Innovation Development Audit Management Charity Work Daily Operations Management Business Writing Database Systems Retail Sales Experience Driving Business Growth Access Database Technology Convergence Business Development Agile Methodologies Kanban Jira Jack Henry Windows Design Thinking Business Analysis User Stories Web Development Windows 7 Microsoft Excel Microsoft Office 2008 Retail Audit Computer Program Professional Mentoring Windows 8 Daily Reports Community Banking Policy Research Policy Writing Campaign Concepting Financial Regulation Speech Coach School Events

Clay Walters Education Details

Frequently Asked Questions about Clay Walters

What company does Clay Walters work for?

Clay Walters works for Community First Credit Union

What is Clay Walters's role at the current company?

Clay Walters's current role is Project Manager at Community First Credit Union.

What is Clay Walters's email address?

Clay Walters's email address is cw****@****.com.au

What schools did Clay Walters attend?

Clay Walters attended University Of North Florida, Florida State College Of Jacksonville, Lander University.

What are some of Clay Walters's interests?

Clay Walters has interest in Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.

What skills is Clay Walters known for?

Clay Walters has skills like Retail Banking, Teller Operations, Customer Service, Community Outreach, Coaching, Management, Project Management, Financial Accounting, Microsoft Office, Access, Python, C#.

Who are Clay Walters's colleagues?

Clay Walters's colleagues are Danielle Young, Alecia Austin, John Baker, Donna Spera, Marie Delvecchio, Christie Wright, Terry Bonner.

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