Clay Black Email & Phone Number

Texas, United States

Texas, United States

United States

Part of a specialized team, working in designing, creating, and implementing industry-leading curriculum for Inflight Initial, Recurrent, and Requalification Training at Southwest Airlines University. Responsible for creating and developing new curriculum for Inflight Operations Training using Articulate Rise and Storyline, Adobe InDesign, Photoshop, and Illustrator.

Dallas/Fort Worth Area

Working as an instructor at our state-of-the-art training facility, I was responsible for overseeing a 6 person Initial Inflight training team, instructing and evaluating new flight attendants, and instructing joint training for pilots for the most successful airline in the world! Instructor for Onboarding Program training new employees from every department. Lead Instructor for Initial Training Futures group tasked with redesigning the Initial Inflight Training program. Instructor for Recurrent Training and Requalification Training for our 17,000+ flight attendants in multiple bases. Chosen to represent our training department as a member of the Instructor Advisory Team. The IAT is tasked with developing new training initiatives, evaluating existing procedures, and focusing on promoting the 4 "C's" (Consistency, Community, Collaboration, and Continuous Improvement) of Southwest Airlines University. Liaison and guide for any groups wanting to tour TOPS, our Flight Operations training facility.

Dallas/Fort Worth Area

Flight Attendant on special assignment for Southwest Airlines University to train new Flight Attendant candidates.

Dallas/Fort Worth Area

I started with Southwest Airlines as a Flight Attendant. After a year and a half, I was recognized as qualified to be a Flight Attendant Instructor at Southwest Airlines University.

Arlington, Tx

Putting my sales, marketing and negotiating skills to work for clients looking to own their piece of Texas in the North Texas Market.

Dfw, Texas Area

As an Assistant Store Manager for Lowe's, my responsibilities included maintaining and managing the daily duties required to run a 25 million dollar home improvement retail store, hiring and training department managers, providing exemplary customer service, maintaining appropriate stock levels, training and scheduling team members, leading our departments to higher EPP sales levels, reducing shrink, providing necessary reports, and participating in weekly manager meetings. In my time at Lowe's, I was able to significantly reduce shrink, increase profit margins in my departments, and set new EPP sales records.

Responsible for leasing and marketing campaigns for multiple properties in greater Austin area. Responsibilities include training leasing staff, establishing relationships with property locator services, creating effective marketing campaigns tailored to the specific property, providing leasing file compliance, transitioning from Yardi to OneSite, developing and marketing new identity for property, and handling all client concerns during transition. Properties I have been directly responsible for range in size from 295 units to 605 units. Additional responsibilities included managing owner and supervisor reports, reporting directly to property owner, and managing occupancy trends. Every property increased in occupancy to the level dictated by the Owner.

Managing photo studios, equipment, all images, and editing for Supercircuits in Austin and Security Cameras Direct in Luling, TX. Responsible for all print media images. Work closely with Vice President of marketing and on-sight marketing team to determine marketing strategy to match current trends. Responsibilities included producing print ready images for all media types (internet, catalog, mailers), managing product flow through the studio, editing all images, and managing all image media released to our consumer base. Position required a superior knowledge of Photoshop, Illustrator, and programs dealing with Raw based photographs as well as the ability to work in multiple platforms (Mac and PC).Continued working on a contract basis with Supercircuits through my company Heritage Photography.

As a commercial photographer for the advertising department at Dillard’s, Inc., I was responsible for the creation of Internet Photo Studio, styling and photographing all home product, children’s clothing, men’s and women’s accessories, bed and bath, and cosmetics for the Dillard’s internet sales site, print media, and product packaging. It was my responsibility to provide over 10,000 print ready images each year to the internet department for publication. Responsibilities included organizing and photographing product according to deadlines, interacting with multiple buyers, creating and photographing unique eye-catching sets, editing and color correcting all photos, creating photos for preprint and catalog shots, and adjusting schedule due to variable sales events. Position required proficiency in Photoshop, CaptureOne Pro, and the Mac platform in general. I was able to increase productivity by 82 percent in the first year and an additional 25 percent in the second year.

Dallas/Fort Worth Area

As a Property Manager, I was responsible for managing 340 unit apartment property in N.E. Dallas during take-over and complete rehab. Responsibilities include interviewing and training all levels of staffing, re-establishing vendor accounts, acting as liaison for owners and onsite contract labor, auditing and correcting files, transitioning from AMSI to Rent Roll, creating new identity for property, transferring accounts from government housing (section 8), maintaining Fair Housing compliance, and handling all client concerns during transition. Creating the appropriate daily reports, inputting new budget, posting collected income, and repopulating the property are also my responsibility.