Clay Stephenson, Pmp Email & Phone Number

Roswell, Georgia, United States

Greater Atlanta Area

Greater Atlanta Area

Managing day-to-day operations of Professional Services staff for Juvare, the acknowledged market and industry leader in the Emergency Preparedness and Emergency Response space

Atlanta, Ga

Engagement leadership executive responsible for leading and directing a large-scale, multi-year project to implement the next generation Cerner Soarian Financials (Pt. Access; Revenue Management; Scheduling) across the 22 facilities owned and managed by New York City Health + Hospitals, currently one of the ten largest health systems in the United States. To date, four NYC H + H facilities have come live on Soarian Financials and are gross revenues and cash collections at rates exceeding those documented prior to go-live.

An entrepreneurial startup directed towards the development of lightweight iPhone and iPad based apps that encourage and support ongoing two-way communications and messaging between patients and their physicians/healthcare providers to better support management of chronic issues and challenges including daily medication reminders, administration and usage tracking, blood pressure, diabetes and weight management.

Working with Hospitals, Physician Group Practices and other healthcare delivery organizations to help bring process discpline to the development and implementation of CPOE and EMR systems and technologies

Manage and supervise the Ventyx CIS Professional Services software business unit with primary oversight for P&L, product development and implementation, support staff functions, product implementation, Ventyx CIS product sales and support and management of Outsourcing/Application Service Provider operations. Direct management responsibility for 20-member staff consisting of Business Analysts, Systems Engineers and Software Programmers. Research and assess client business needs, using market trends and requirements as well as new emerging technologies to define and identify product direction, product development plans and roadmaps, and baseline software product release schedules. Act as a functional and technical expert, supporting new sales opportunities, conducting product demonstrations and responding to RFPs and other sales inquiries. Complete quarterly and annual personnel reviews and assessments.

Managed ASP customer billing operations for a de-regulated retail utility start-up.

Orchestrated outsourced data center and network management service delivery to major Telecommunications and Healthcare clients such as ALLTEL Communications, GTE, Frontier Cellular and the Eclipsys Corporation. Administered service delivery revenue budgets spanning $9.7M+. Supervised 30-member service delivery staff. Processed 35M+ monthly wireless telephone transactions and 130K monthly bill processing transactions for GTE wireless as part of outsourced service delivery. Captured consistently superior customer satisfaction ratings on all measured areas by delivering high-quality service levels that surpassed the contractually agreed upon service level agreements.

Provider of Hospital Information Systems to North American hospitals. Annual Revenues: $250M+.; Hardware and Technology Products and Services Managed product line consisting of Hardware, Network, Third Party and Technology associated with the TDS 7000 Series clinical hospital information system(HIS). Oversaw product design and development, customer support, documentation, installation and sales activities. Forged business and contractual relationships with such strategic technology partners as IBM, Hewlett-Packard, Oracle and Microsoft. Gathered, analyzed and prioritized customer business requirements, market trends and requirements, utilizing new emerging technologies to define and identify product direction, product development plans and roadmaps, and baseline software product release schedules.Demonstrated products, formulated RFP responses and fielded sales inquiries as a functional and technical expert as support for new sales opportunities.

Product Line Manager – Hardware and Technology Products and Services • Managed product line consisting of Hardware, Network, Third Party and Technology associated with the TDS 7000 Series clinical hospital information system(HIS). Oversaw product design and development, customer support, documentation, installation and sales activities. • Forged business and contractual relationships with such strategic technology partners as IBM, Hewlett-Packard, Oracle and Microsoft. • Gathered, analyzed and prioritized customer business requirements, market trends and requirements, utilizing new emerging technologies to define and identify product direction, product development plans and roadmaps, and baseline software product release schedules.• Demonstrated products, formulated RFP responses and fielded sales inquiries as a functional and technical expert as support for new sales opportunities.

Manage the design and development of General Accounting, Decision Support and EIS applications

SE. Regional Sales Manager

Master Of Science, Health Systems

Bachelor Of Science, Physics