I am allocated across multiple projects acting primarily as Scrum Coach/Master and SAP Functional Consultant. • Prioritising product and issues backlog through programme increment planning• Mentoring / guiding multiple Feature Teams• Facilitating scrum events• Integration of DevOps into the Agile model• Managing client expectations whilst maintaining key international relationships• Attending and presenting in management meetings ito. progress, growth and strategy for the centre of compliance in SA• Collaborating with stakeholders to identify solutions, manage risks, and address conflicts• Managing demand, capacity, and output of team members, and ensuring compliance with standards• Recruitment and selection of new team membersKey Achievements:- Transitioned both Logistics and enabling departments within the BMW Hub from waterfall to Agile methodologies.- Restructured teams, roles, and modelled end-to-end processes from client engagement, quoting, planning, execution, communication, to final delivery. This has resulted in direct cost savings through more accurate planning; higher productivity through empowering and protecting team members, and increased turnover and customer satisfaction through transparency and professionalism.

• Proposing, designing, and implementing integrated solutions for all inbound, warehousing and line supply processes• Bespoke module design, system configuration, interface implementation, process mapping and integration• Planning and execution of migration, DTO (Data Takeon) and cutover activities• Creation and execution of LSMW’s (Legacy System Migration Workbench)• Training end users, providing 3rd level support, managing change requests and maintenance developments• Managing a team of Developers, assisting in the translation of design requirements; debugging; identifying shortfalls; and ensuring quality outputs within prescribed timelines• Coordinating go live and stabilisation activities• Compiling technical documentation (data migration; specifications; interface contracts)• Weekly reporting to senior management on progress and project issuesKey Achievements:- Directly impacted the IT deliverables related to the launch of the X3 in South Africa, driving the project from a red to a green status within 8 months which resulted in a direct cost savings and on-time software delivery.- Standardised inbound and warehouse processes across four international plants, implementing effective and efficient operational processes within both IT and the business, resulting in a Group cost saving.

• Identifying test scenarios and data requirements through detailed analysis of business requirements and system design• Creating test cases and test data.• Execution of test cases through various test phases (functional, integration and UAT) – HP Quality Centre• Identification of defects and change requests • Delivering daily test status reporting to senior management

• Conducting GAP analyses• Eliciting, analysing, documenting, and reviewing business requirements• Analysing and documenting processes end-to-end, creating MS Visio visuals to demonstrate as-is vs to-be processes• Analysing proposed solutions and designing integrated solutions across all affected modules• Designing, managing and implementing training concepts, training end-users, and providing 1st and 2nd level support• Liaising with clients, business, 3rd parties, and other stakeholders to manage expectations, timelines and deliverables• Creating and maintaining issue registers, and managing maintenance developments• Compiling documentation (functional design; specifications; process ID descriptions; user manuals)

Test Manager: Responsible for 4 assistant Test Managers and 16 test Team Members. Formulate and executetest strategy throughout project: Test Scope, Test Objective, Test Methodology, Test Periods, Test Environment, Test Infrastructure and Resource Planning. Day to day activities: Manage workforce to ensure that Test Strategy was met, Create Test Plan, Manage Creation of Test Cases and Test Data, Create workflow for Defect & CR's, Liaise with Build management to ensure Test environment was setup, Manage preparation of Test Infrastructure, Daily reporting to senior management.

Develop user requirements set out by functional consultants.

As an Agile Coach, I've helped transform The Warehouse Group from traditional to agile ways of working.As the business started to mature, there was a need to shift our focus towards value and performance coaching ensuring that squads delivered impactful outcomes.• Mentored and coached the Executive Team, Agile Coaches and practitioners, strengthening the application of performance coaching and agile practices across the organisation• Lead Agile Coach for the Platform (IS) and Customer Engagement Tribe, increasing agility by fostering an agile mindset and leveraging agile principles• Coached numerous leaders and squads through enterprise transformation, providing comprehensive coaching and training on topics including: Agile Fundamentals, Agile Mindset, OKRs, Product Ownership, Scrum, Kanban, Lean and Design Thinking• Co-design, planning and facilitation of quarterly planning (Tribe Alignment, Small Room Planning, Big Room Planning, Showcases, Tribe Retros)• Facilitated Tribe & Squad kickoffs consisting of forming, purpose, stakeholder mapping and building roadmaps• Key strategic partner to business leaders to identify and navigate organisational impediments to team performance including role types, tribe design and agile operating modelAs a Product Manager specialising in agile tooling (JIRA, Confluence, and MIRO), I ensure that the strategic direction and utilisation of these tools align with the business objectives and support its pursuit of agility.• Requirements elicitation, bridging business and technical aspects• Facilitate the co-ordination and prioritisation of features with engineering teams. Overseeing the testing of these features with the business, managing expectations and ensuring that they deliver tangible value• Establish and maintain vendor partnerships to bolster our Agile Tooling adoption and support. This includes the commercial relationship and ongoing efforts to reduce costs through license and feature optimisation

Implementation Consultant: Convert, implement, assist/hand hold, train and maintain BMW Dealers around South Africa from their existing process and DMS to Kerridge. Execute data verification. Conduct GAP analysis. Data conversions via Excel. Dealer specific config. Train users. Conduct health checks. Conduct departmental and under risk analysis. Create and maintain LOP. Identify and create system enhancements.