Clayton Ferguson Email & Phone Number

United States

United States

Westlake, Texas, Us

- Lead Service Professionals who provide world-class service to meet the needs of our Advisors and their employees- Develop team members through coaching, career development mentoring, and motivational techniques- Assess and resolve escalated Advisors issues through conflict resolution and platform education- Provide creative ideas and solutions that will benefit the business and set the strategic direction of the segment- Anticipate potential risk issues pertaining to all facets of the business while presenting and implementing proactive solutions- Work collaboratively with relationship management and other managers and leadership in cross-departmental projects and initiatives

Westlake, Texas, Us

Jersey City, New Jersey, Us

- Lead Service Professionals who provide world-class service to meet the needs of our Advisors and their employees- Develop team members through coaching, career development mentoring, and motivational techniques- Assess and resolve escalated Advisors issues through conflict resolution and platform education- Provide creative ideas and solutions that will benefit the business and set the strategic direction of the segment- Anticipate potential risk issues pertaining to all facets of the business while presenting and implementing proactive solutions- Work collaboratively with relationship management and other managers and leadership in cross-departmental projects and initiatives

Jersey City, New Jersey, Us

- Review all incoming documentation to the Institutional Services division, in line with FINRA requirements requiring approval by an authorized firm principal- Serve as subject matter expert related to the regulatory requirements needed for a variety of services and transactions to effectively enforce compliance and manage risk- Analyze all paperwork received, document and notify clients of pending issues, work closely with clients for resolution, and accurately process accounts, as they are resolved- Research, resolve and follow-up on applicable transfers, cash movements, document restrictions on accounts and release restrictions when issues are resolved

Jersey City, New Jersey, Us

- Serve as subject matter expert for FINRA policies and procedures in order to maintain satisfactory compliance for investors and business partners- Cultivate and nurture relationships with investors and financial firms with AUM up to $300M to create a positive client experience- Act as a liaison between internal support teams including Sales, Risk Management, Trading, Retirement Accounts, Technology, Advisors, and clients- Provide operational expertise, share industry and organizational best practices, troubleshoot complex situations, and resolve service issues

Jersey City, New Jersey, Us

Newport Beach, California, Us

- Direct P&L oversight for operations and management of restaurant with $3MM in annual revenue- Facilitated the collaboration of all restaurant crew to provide an outstanding guest experience- Oversight of responsible food preparation by adhering to industry leading food safety practices- Consistently develop crew through coaching and direction for pipeline of professional growth withinthe organization

Coppell, Tx, Us

- Accountable for overseeing operations of a large Family Entertainment Center (60,000 sq. ft) with annual revenues averaging $7 million.- Direct a team comprised of an Assistant GM, Sales Manager, Technical Services Manager, 4 Department Managers and an hourly staff of 100 employees.- Recruit, hire, train, coach, and continually develop management and hourly team members.- Accomplish various Human Resource objectives for talent management, compliance, branding, etc.- Manage extremely detailed P&L statements and budgets for a facility that drives 4 unique revenue streams.- Deliver budgeted revenues and profits; establish & achieve business plans; meet financial objectives.- Control numerous inventory systems and expenditures to maintain adherence to company protocol.- Ensure exceptional guest experience and satisfaction through model leadership and execution of service strategies.

Coppell, Tx, Us

Coppell, Tx, Us

Bachelor'S Degree, Learning Technologies And Performance Improvement

Education record