● Led three successful teams with 6-15 members, facilitating all scrum events and serving as an agile coach● Tracked metrics and reported to stakeholders bi-weekly, managed team interruptions and facilitated/participated in Agile Scaling R&D● Conducted candidate interviews and mentored interns

Owner and Scrum Master of several projects (large and small) with responsibilities that include:● Budgeting, resourcing, invoice approval and timesheet approval● Project Plan generation and execution● Client interface/relationship building

Central producer with a team of project managers for direct reports as well as oversight and responsibility for many platforms across the business, and regular projects around development and quality assurance for stakeholders from all business units.● Held daily talks with C-suite to review SaaS metrics and other key reports● Leadership of PM-focused business unit. Their tasks, responsibilities, and conduct

Returned to previous employer with an enhanced role and expanded responsibilities.● Accountable for oversight of multiple regular revenue streams and renewals● Training and development of project staff on workflows and best practices● Pushing projects from start to finish across new languages and platforms

Ownership of web, SaaS, and mobile platforms as well as significant client base.● Organized and conducted regular sprints complete with scope historical documentation, change management, action item tracking, and look-back reviews● Significant client relations work around SOW conflict resolution and task timelines

As a Certified Scrum Master, lead all sprint ceremonies including: Backlog Grooming, Sprint Planning, Sprint Demo's, Sprint Retrospectives, Scrum-of-Scrums and Daily Scrums. Attend and lead product kick-offs.Maintain the SDLC throughout the course of a project that ranges from 6 weeks to a year. Facilitate communication and delegation between app-side development team and the product owner. Remove blockers that are obstructing the development team. Manage a large team and ensure that the project remains within scope and budget. Various administrative duties include: generating monthly hours reports for the entire development team and delivering to the product owner, maintaining a Scrum Board for both the development team and the product owner, processing and delivering burn down charts and project scheduling.

Oversee multiple projects and the QA Engineers assigned to them. Review and evaluate test plans for each project. Provide regular, 1-on-1 feedback for the QA Engineers assigned to the projects that I oversee. Work with client QA and Product Owners on executing test plans, course of action, and scheduling for each release. Evaluation of risk assessments for each release. Interview potential new hires. Research tools for the benefit of the organization.

Create and execute test cases, coordinate tasks with project managers and clients, participate in design reviews, triage calls and project reviews. Perform automation testing through tools such as Monkey Talk, Test Studio and others. Verify and validate client concerns and issues via @task, JIRA, and/or Trello, or through verbal/written correspondence. Day-to-day work environment within an Agile environment on a Scrum team.

Supervise and instruct a team of Quality Assurance testers on various projects. Create daily/weekly test cases for the employees on my project. Participate in correspondence with outsourcing partners and internal developers and producers. Organize large scale testing with outsourcing partners. Document creation (TCG, BVT, Memory Reports, Performance Reports).

Provides proper feedback for Gearbox game developers on certain errors and "bugs" found throughout their software. This is achieved by working in a team and logging such errors through a program named Jira, or by having one-on-one meetings with the developers themselves.

Game sales and consultation. Also responsible for cash reconciliation of drawer and inventory.

Along with customer service and sales, responsibilities include opening and closing the store, reconciling cash drawer, ordering supplies and reviewing/approving applications for mail box holders.

Duties included supervising laser tag games by overseeing customer game scheduling and conducting orientation of game rules. As a Trainer, I also had the responsibility of training new recruits and evaluating their expertise once the training had been completed.