Christian Louie Bruno Email & Phone Number

Lubbock-Levelland Area

Formerly Texas Book Company, now BibliuReports Directly to the Regional Manager:1. Handles the operations of (3) locations: Levelland Campus, Reeses Campus and Lubbock Downtown (with Coffee Shop).2. Plans, organizes, and manages all aspects of the bookstore operations as well as maintaining excellent client relations with our client partners (staff and faculty).3. Responsible for acquiring and maintaining appropriate inventory levels in textbooks, trade, and general merchandise.4. Collect, enter and analyze textbook orders from faculty for order placement while maintain regular communication with campus stakeholders regarding status5. Manage inventory for the department, including receiving, tagging, set-up and the return of unsold inventory to the vendors.6. Compile and maintain histories for inventory management7. Procure and merchandise inventory appropriate to budgetary needs8. Exercise due diligence and sound judgement in protecting Company assets9. Follow and execute all Company deadlines for daily, weekly and monthly sales reporting-including daily bank deposits10. Develop and maintain a good working relationship with the faculty to obtain key information in the text area.11. Schedule regular appointments and meet with the appropriate administrative personnel to build rapport, discuss situations and avoid potential problems.12. Ensure communications with internal and external customers are both accurate and timely.13. Recruit, hire, train, schedule and maintain staff at appropriate levels according to Company guidelines and budgets. Organizational structure and staffing plans vary based on business needs.

Manila, National Capital Region, Philippines

Reports Directly to the General Manager and VP for Corporate Management1. Produced five new brands for the expansion of existing areas and the acquisition of new areas in new malls as the lead person.2. Provides 3D designs, research and development, investment studies, financial reports (PLA, IS, ERP), and a timeline of all projects from start to finish.3. Worked effectively with other departments to ensure projects were aligned with the timeline and its objectives.4. Provide initial reports, testing, policies, guidelines, and recommendations for all projects prior to turnover for operations use.5. Identify possible concepts that would help improve the overall operation through expos, competitor analysis, and third-party products.Other duties:1. Led the operations training department for 12 months.2. Aid the company in applying ISO 9001:2015 principles.3. Led the company in the re-opening of branches after the pandemic surge through safety inspection.4. Handles all company TV media exposures in terms of interviews and answering questions from the public.

Manila, National Capital Region, Philippines

Reports Directly to the General Manager and VP for Corporate Management Aside from being the Department Head for Special Projects, I also led the company's operation training. This was 4 years after leading the EXCEL Training Program until October 2018. 1. Led the Operations Training Department to align the company's needs for the existing and newly hired employees. 2. Re-create, revise, re-calibrate, and rebrand the primary programs of the company for newly re-opened branches, and tailor-fit these programs under the present circumstances during the pandemic. a. Management Development Program (MDP) - primary program for newly hired and for promotion of existing employees. b. EXCEL Program - key program for promotion to Branch Manager and up. 3. Produced multiple batches for both programs. 4. Endorsed the MDP Program to the new training manager in April 2023 and continued to handle the EXCEL Program until October 2023.

Cavite, Calabarzon, Philippines

Reports Directly to the Division Manager and AVP for Operations.1. Overall in charge of all the store operations in Cavite area (including exhibit areas).2. Ensure that target sales are met for each store and that all are compliant with the SOP and direction of the management.3. Provide target sales for each store and analyze all store’s reports, such as MIS, profit and loss analysis, ERP, and income statements.4. Provides coaching and training to all officers and managers and evaluates their performance and needs.5. Conducts the hiring of managers and officers as the last interviewer in the process.6. Conducts area meetings, branch visits, and inspections of all branches.7. Led all support groups in the area, which may be composed of creative, technical, redemption, marketing, accounting, information technology, and HR.Other duties:Handled the top-tier training program for all branch managers for five years

Manila, National Capital Region, Philippines

Reports Directly to AVP for OperationsAside from my primary role as an Area Head, I also led the training for the promotion of Branch Managers in the organization under the EXCEL Program. 1. Handled four successful batches for the program with no less than five certified branch managers under my leadership. 2. I endorsed the program to the talent management team in October 2018 due to my promotion as department head.

Cavite, Calabarzon, Philippines

Reports directly to the Area Manager1. Awarded 2nd place as best store and consistently in the Top 5 as branch head during national inspection.2. Ensure all S.O.P.s are observed in my store as well as the company policy.3. Analyzes reports such as MIS, profit and loss analysis, ERP, and income statements and provides immediate actions for any losses and negative data.4. Provides coaching and training to all staff and crews and evaluates their performance and needs.5. Conducts the hiring of crew and staff as the last interviewer of the process.6. Conducts branch meetings.7. Led all support groups, which may be composed of technical, redemption, marketing, accounting, information technology, human resources, or whichever departments are present under my jurisdiction.

National Capital Region, Philippines

Handled all Domestic Packages for Travel and Tours with main markets such as Chinese, Russian and Italian tourists. I ensure their travel experience to be worth their money and go beyond the extra mile on their stay from the arrival at the airport until the end of their trip.Create Domestic Product such as Inbound Travel Packages, Corporate Packages for Universities and Marketable Inbound Travel Package for Travel ExposReports Directly to AVP for Business and Development

National Capital Region, Philippines

- Build high quality links through contact acquisition, content generation and the creation and management of link campaigns based on quality and legitimate online marketing guidelines. - Ensures submission of quality reports on a daily basis at the end of each campaign and before the cycle ends. - Ensures that targeted keywords and URL’s are concise and accurate to avoid reduplication of work.- Ensures proper optimization of Business Directory listing submission by providing all information available that is required by the Business Directory sites.- Create, optimize and manage accounts created for Social Media, Social Sharing and Blog profiles necessary for link building process. Provides competitive designs necessary for blog sites optimization.- Guarantees proper submission of content provided by the On-Page and Content Writers. Posts contents in a scheduled basis using a specific tool and/or manual upload. - Responsible for Meta tag checking, and article editing whenever needed.

National Capital Region, Philippines

Assigned in Kitchen as a Flavoring personnel of Pizza, as well as creating Pasta for orders. Ensuring the accuracy and hotness of the pizza's served as well as surpassing the serving time on each is my plus factor, which is also my objective in the station, I make sure to meet all the standards in making the pizza the greenwich way.

National Capital Region, Philippines

Counter personnel crew that ensures accuracy of orders, delivering fast and on-time orders.Lobby person who oversees ensuring the cleanliness of the dining area and service area as well. I was awarded as best in station a couple of times during my stay. Kitchen crew ensuring orders are accurate and align with the SOP.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelor'S Degree, Tourism And Travel Services Management