Aileen Cleary Email & Phone Number

Greater New York City Area

Michigan

Led a global Procurement eBusiness transformation project to convert key MRO suppliers to a leading supply chain integration and optimization B2B network (Elemica). Implemented and promoted Dow Most Effective Technology (MET) procurement best practices for supplier on-boarding, using either hosted web applications or SAP B2B tools for EDI and XML connectivity. Served as the purchasing focal point for key Dow global business divestitures.• Connected 225 suppliers to B2B connectivity hub, representing 500M+ purchase orders and 100% of target conversion goals within 12 months• Increased procurement transaction automation by 18% over two years.• Successfully transitioned 5 divestitures on-time and in-line with all regulatory requirements.

Austria

[2002 - 2006] Managed the Dow Base Plastics European B2B connectivity program. Coordinated with Sales and Marketing managers to identify customer B2B opportunities. Validated and executed SAP processes to complete test scenarios and identified XML messaging errors. Updated SAP data tables to ensure the successful integration of Order, Receipt and Handling (OR&H) production messages. Conducted Dow IDT Customer Relationship Management (Siebel CRM) solution training for Base Plastics employees.• Successfully converted 18 European customers to B2B connectivity hub across multiple industries. • Met 100% of target customer conversions in 2004 and 2005.• Realized 16% of total Dow orders and 10% of total Dow global sales via customer interface eCommerce applications between 2001 and 2005.[2000-2002] Subject Matter Expert, implementation specialist and World Area Focal Point for MyAccount@Dow, Dow’s web solution for customer online order entry, order reporting, shipment tracking and invoicing. Member of the team that designed, developed and implemented MyAccount@Dow. • Authored and delivered all training material to 250 European Dow Customer Service Representatives (CSRs) and key customers. • Implemented MyAccount@Dow for the top 100 strategic Dow Polyethylene accounts

United Kingdom

[1998-2000] Managed strategic Polyethylene accounts including Illinois Tools Work, Rubbermaid and British Polythene. Acted as European Forecasting representative for the U.K., Nordic and Ireland markets. Administered supply allocation and demand planning of Polyethylene to key accounts. Appointed principal European CSR to the Global Customer Interface Initiative team for Polyethylene, which led to the launch of the European Customer Initiative forum. Acted as primary CSR focal point in Europe for MyAccount@Dow during the pilot and initial rollout phase.• Managed order processing and distribution planning of over 100,000 MT of Polyethylene per year.• Participated in European forums focusing on business process improvements for pricing and forecasting, which led to Six Sigma projects.• Resolved product fulfillment and delivery of Polyethylene for customers during the European Force Majeure crisis in 1999.[1995-1997] CSR for chemicals in the Caustic & Methylene Chloride Businesses. Planned and organized road and rail deliveries to all U.K. and Irish Caustic accounts. Supervised bulk container deliveries, from the booking of vessels to the negotiation of deliveries.[1994] Part of the team responsible for setting up customer and supplier database codes in preparation for the implementation of the first instance of the Dow SAP Enterprise Resource Planning global rollout.

United Kingdom

Financial Advisor for the insurance market providing advice to internal and external clients on Life Insurance, Pensions and Investments. Internal sales of Motor and Home Insurance to the student market.

United Kingdom

Merchandising assistant in the head office for a major high street retail chain. Responsible for buying and merchandising of sportswear. Analyzed weekly sales and stocks levels in over 100 U.K. branches and worked directly with suppliers to arrange replenishment to local stores.