Clémence Charpy
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Clémence Charpy Email & Phone Number

Customer Success Champion & Leader at Dialogue
Location: Montreal, Quebec, Canada 6 work roles 3 schools
1 work email found @amilia.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email c****@amilia.com
LinkedIn Profile matched
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Current company
Dialogue
Role
Customer Success Champion & Leader
Location
Montreal, Quebec, Canada
Company size
428 employees

Who is Clémence Charpy? Overview

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Quick answer

Clémence Charpy is listed as Customer Success Champion & Leader at Dialogue, a company with 428 employees, based in Montreal, Quebec, Canada. AeroLeads shows a work email signal at amilia.com and a matched LinkedIn profile for Clémence Charpy.

Clémence Charpy previously worked as Senior Client Relationship Executive at Dialogue and Customer Success Manager at Clearestate. Clémence Charpy holds Bachelor Of Business Administration (B.B.A.), Marketing from Université De Montréal - Hec Montréal.

Company email context

Email format at Dialogue

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{first_initial}{last}@amilia.com
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AeroLeads found 1 current-domain work email signal for Clémence Charpy. Compare company email patterns before reaching out.

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Profile bio

About Clémence Charpy

I am dedicated, resulted-oriented and international sales professional with nearly 10 years’ experience and a Bachelor’s degree in Marketing and Management from HEC Montreal. Dedicated to customer success, I have lived and worked in New Zealand, France and Canada. Today, I support my team to ensure our cities and Sport and Leisure organizations to reach their potential through e-commerce. MY SKILLS:✔ Business development ✔ Account management✔ Management of sales cycle✔ Renewal and retention✔ Customer service and experience✔ Problem solving ✔ Consultation ✔ Effective communicator✔ Client presentation & business reviews ✔ Time Management ✔ Organizational skills✔ Team management ✔ Hiring and training MY ASSETS:✔ Curiosity✔ Diplomacy✔ Team work✔ Focused on results✔ Reliability✔ Integrity✔ Independent✔ Flexible

Listed skills include Marketing Communications, Customer Service, Marketing Strategy, Public Relations, and 10 others.

Current workplace

Clémence Charpy's current company

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Dialogue
Dialogue
Customer Success Champion & Leader
montréal, quebec, canada
Website
dialogue.co
Employees
428
AeroLeads page
Company profile
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6 roles

Clémence Charpy work experience

A career timeline built from the work history available for this profile.

Senior Client Relationship Executive

Current
Dialogue

Montreal, Quebec, Canada

Apr 2024 - Present

Customer Success Manager

Clearestate

Montreal, Quebec, Canada

Jun 2023 - Apr 2024

Customer Success Team Lead

Amilia

Montreal, Quebec, Canada

  • ► RESPONSABILITIES:
  • Hired and managed team of 5 Customer Success Managers direct reports
  • Developed internal processes for the team including implementing CSM onboarding plan, playbooks, account management dashboards and reports as well as team KPIs
  • Hosted weekly call reviews and peer feedback sessions to identify individual strengths, coach the team on possible improvements, manage changes and performance through KPIs
  • Held weekly 1:1s with direct reports as well as running… Show more ► RESPONSABILITIES:
  • Held weekly 1:1s with direct reports as well as running weekly team meetings to provide updates and manage any outstanding questions/hurdles for the team
Oct 2020 - Jun 2023

Customer Success Manager

Amilia

Montreal, Canada Area

  • ► RESPONSABILITIES:
  • Managing the customer post-implementation journey;
  • Establishing a trusted advisor relationship that works to ensure customer’s overall satisfaction and adoption of our product;
  • Engaging with existing customers through scheduled outreach;
  • Managing change and process improvement plans for customers to ensure optimized platform configuration and recommendations for better usage of the product;
  • Prioritizing and driving resolution on escalated customer… Show more ► RESPONSABILITIES:
Feb 2017 - Oct 2020

Customer Service Agent

Avis

Queenstown, New Zealand

  • ► RESPONSABILITIES:
  • Supported customers with bookings
  • Ensured a smooth customer experience despite being in a high pressure environment
  • Generated new reservations and rentals according to daily availability
  • Consistently reached sales targets for both insurance and additional services
  • Managed customer issues in an independent and professional manner
May 2016 - Sep 2016

Account Sales Manager

Xma Solutions D'Affaires

Montreal, Canada

  • ► RESPONSIBILITIES:
  • Managed business development strategy and executive with Montreal SMEs in the areas of: fashion, accounting, finance, non-profit organization and construction
  • Effectively reached monthly sales targets focused on Xerox Canada products and services
  • Recommended and developed specific and adapted business strategies
  • Optimized the existing documentation and its management
  • Assured top quality coordination delivery, setting-up and after-sales services… Show more ► RESPONSIBILITIES:
Jan 2014 - Oct 2015
Team & coworkers

Colleagues at Dialogue

Other employees you can reach at dialogue.co. View company contacts for 428 employees →

LD Lisa Drapeau Lisa Drapeau Colleague at DialogueTimmins, Ontario, Canada, Canada View → AF Alexia Fillion Lauzon Alexia Fillion Lauzon Colleague at DialogueGreater Montreal Metropolitan Area, Canada View → NS Nancy Simard Nancy Simard Colleague at DialogueDelson, Quebec, Canada, Canada View → NP Nicole Page Nicole Page Colleague at DialogueMarkham, Ontario, Canada, Canada View → NO Natacha Ouellette Natacha Ouellette Colleague at DialogueCanada, Canada View → LA Lisa Amar Bitton Lisa Amar Bitton Colleague at DialogueMontreal, Quebec, Canada, Canada View → JL Jessica-Jade L. Jessica-Jade L. Colleague at DialogueSt-Jérôme, Quebec, Canada, Canada View → AM Anne Maisonneuve Anne Maisonneuve Colleague at DialogueCanada, Canada View → RL Ritz Leah Salvador Ritz Leah Salvador Colleague at DialogueGreater Montreal Metropolitan Area, Canada View → ML Mélissa Lefebvre Mélissa Lefebvre Colleague at DialogueCanada, Canada View →
3 education records

Clémence Charpy education

Classes Préparatoires Aux Hautes Écoles De Commerce, Économie, Mention Bien

Lycée De Kérichen

Baccalauréat Français, Économique Et Sociale, Mention Bien

Lycée Sainte-Anne, Brest
FAQ

Frequently asked questions about Clémence Charpy

Quick answers generated from the profile data available on this page.

What company does Clémence Charpy work for?

Clémence Charpy works for Dialogue.

What is Clémence Charpy's role at Dialogue?

Clémence Charpy is listed as Customer Success Champion & Leader at Dialogue.

What is Clémence Charpy's email address?

AeroLeads has found 1 work email signal at @amilia.com for Clémence Charpy at Dialogue.

Where is Clémence Charpy based?

Clémence Charpy is based in Montreal, Quebec, Canada while working with Dialogue.

What companies has Clémence Charpy worked for?

Clémence Charpy has worked for Dialogue, Clearestate, Amilia, Avis, and Xma Solutions D'Affaires.

Who are Clémence Charpy's colleagues at Dialogue?

Clémence Charpy's colleagues at Dialogue include Lisa Drapeau, Alexia Fillion Lauzon, Nancy Simard, Nicole Page, and Natacha Ouellette.

How can I contact Clémence Charpy?

You can use AeroLeads to view verified contact signals for Clémence Charpy at Dialogue, including work email, phone, and LinkedIn data when available.

What schools did Clémence Charpy attend?

Clémence Charpy holds Bachelor Of Business Administration (B.B.A.), Marketing from Université De Montréal - Hec Montréal.

What skills is Clémence Charpy known for?

Clémence Charpy is listed with skills including Marketing Communications, Customer Service, Marketing Strategy, Public Relations, Marketing, Strategic Planning, Microsoft Office, and Microsoft Excel.

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