Clemente Perez, Mba

Clemente Perez, Mba Email and Phone Number

Operations Management Consultant at Verizon Wireless @ Verizon Wireless
basking ridge, new jersey, united states
Clemente Perez, Mba's Location
Rancho Cordova, California, United States, United States
Clemente Perez, Mba's Contact Details

Clemente Perez, Mba personal email

About Clemente Perez, Mba

Passionate leader who leads by example. Operations Management professional with experience in client relations, project management and business development.

Clemente Perez, Mba's Current Company Details
Verizon Wireless

Verizon Wireless

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Operations Management Consultant at Verizon Wireless
basking ridge, new jersey, united states
Website:
verizon.com
Employees:
151940
Clemente Perez, Mba Work Experience Details
  • Verizon Wireless
    Operations Strategic Projects Supervisor
    Verizon Wireless Aug 1994 - Present
    Successfully coach, mentor and develop a team of national accounts coordinators executing troubleshooting and order processing for enterprise customers. Extensive project management experience, including quality assurance and developing web-based/integrated account management systems.
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  • Verizon Wireless
    Strategic Accounts Supervisor
    Verizon Wireless Aug 1994 - Present
    Managed team of Account Liaisons in call center environment. Managed portfolio of strategic accounts for integrated technology solutions. Conducted customer site visits to promote high NPS score and customer satisfaction. - Reduced costs by 20% by developing and implementing web-based billing consolidation system - Managed Fortune 100 Accounts – Microsoft, Boeing, Wells Fargo, State of California - Developed training and curriculum
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  • Verizon Wireless
    National Accounts Consultant
    Verizon Wireless Aug 1994 - Present
    Managed National Accounts including State of New Mexico, State of Colorado, and State of Oregon. Achieved “Leading” rating on all account management functions while managing inter-center account transition project. - Managed portfolio of national and state accounts for end-to-end technology solutions - Achieved 200% account growth in one year - Reduced Accounts Receivables by 25% by developing macro to reduce billing exceptions
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  • Airtouch Cellular
    Government Accounts Manager
    Airtouch Cellular Aug 1994 - Present
    Delivered sales and service to government and large business account portfolio by conducting proactive customer site visits to stimulate customer growth including cost-saving billing analysis, equipment fulfillment and troubleshooting. - reduced churn on account portfolio from 2.5% to 1.5% in one quarter - nominated for President’s Club in recognition for customer satisfaction
  • Vodafone
    Indirect Sales Manager
    Vodafone Jul 1999 - Mar 2001
    Managed start-up operation in the commercial launch of satellite services in the Caribbean regions. Responsibilities included marketing, distribution and customer service.
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  • Yolo County Department Of Social Services
    Case Manager
    Yolo County Department Of Social Services Jun 1991 - Jul 1993
    Managed case load for Adult Protective Services division

Clemente Perez, Mba Skills

Leadership Development Team Leadership Business Analysis Certified Project Manager Client Relationship Building Client Retention Quality Auditing Compliance Audits Contract Management Government Procurement Financial Reporting Financial Analysis Enterprise Risk Management Reporting And Analysis Crystal Reports Cognos Reportnet Transition Management Excel Word Bilingual Spanish Powerpoint Sharepoint Escalation Management Marketing Communications Start Up Operations Multi Channel Retail Sales Support Direct Sales Inside Sales Customer Relations

Clemente Perez, Mba Education Details

Frequently Asked Questions about Clemente Perez, Mba

What company does Clemente Perez, Mba work for?

Clemente Perez, Mba works for Verizon Wireless

What is Clemente Perez, Mba's role at the current company?

Clemente Perez, Mba's current role is Operations Management Consultant at Verizon Wireless.

What is Clemente Perez, Mba's email address?

Clemente Perez, Mba's email address is 4c****@****ail.com

What schools did Clemente Perez, Mba attend?

Clemente Perez, Mba attended University Of Phoenix-Sacramento Valley Campus, University Of California, Davis, University Of California, Davis.

What skills is Clemente Perez, Mba known for?

Clemente Perez, Mba has skills like Leadership Development, Team Leadership, Business Analysis, Certified Project Manager, Client Relationship Building, Client Retention, Quality Auditing, Compliance Audits, Contract Management, Government Procurement, Financial Reporting, Financial Analysis.

Who are Clemente Perez, Mba's colleagues?

Clemente Perez, Mba's colleagues are Jennifer Holman, Jennifer Tamas, Melissa Woodcock, Gwen Thaxter, Zdenek Kazlepka, Jason Robinson, John Albert (Jay) Burleigh Jr.

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