Responsible for publishing APAC content on the global firm website and for managing the Australian HTML email requirements, including:-Liaising with practice groups and BD colleagues on planning and progress meetings, copy and imagery including page style, dynamic content and email requirements-Website and email campaign planning including timeline with my direct marketing team -Implementing marketing and BD software maintenance and global upgrades. This involved planning meetings… Show more Responsible for publishing APAC content on the global firm website and for managing the Australian HTML email requirements, including:-Liaising with practice groups and BD colleagues on planning and progress meetings, copy and imagery including page style, dynamic content and email requirements-Website and email campaign planning including timeline with my direct marketing team -Implementing marketing and BD software maintenance and global upgrades. This involved planning meetings with stakeholders (BD, IT and change management teams)-Co-ordination and publication of Australian social media content including:--LinkedIn and Twitter--HSF Notes blog--YouTube, iTunes, SoundCloud and Spotify-Analytics reporting to practice groups, BD staff working in groups, marketing teams, management teams and business services teams on Website, HTML email and Social media-Supporting global APAC offices with BD requests for client reports, software issues, event support, invite/newsletter creation and troubleshooting, event/newsletter reporting and sending on behalf of other offices-Software upgrades/updates - testing environment, UAT, comms and rollout-Liaising with software vendors on issues and updates-HTML email marketing - administrator, build and send, analytics-Website - content editor, campaigns and administrator-Managing stakeholder expectations and deadlines for content Show less

-HTML email marketing - administrator, build and send, analytics-Website - content editor, campaigns and administrator-National Event Manager/coordinators, key stakeholders and BD contacts planning sessions for specific events-Image and copy proof sheets for review, aligning event campaign imagery and copy with the scope of the event-RSVP requirements, post event standard/bespoke forms and automation in InterAction-Creation of HTML invitations, reminders and… Show more -HTML email marketing - administrator, build and send, analytics-Website - content editor, campaigns and administrator-National Event Manager/coordinators, key stakeholders and BD contacts planning sessions for specific events-Image and copy proof sheets for review, aligning event campaign imagery and copy with the scope of the event-RSVP requirements, post event standard/bespoke forms and automation in InterAction-Creation of HTML invitations, reminders and confirmations-Training new team members on InterAction, Tikit Suite and Vuture for event and marketing purposes-Supporting the events team in busy times including software issues-Coaching event team members on national major events, where multiple forms and responses are built into the back end of invites-Meetings with the National Events Manager regarding planning and rollout of software upgrades and add ons that streamline the workflow of the national team-Delivering national training sessions on marketing software including travelling interstate when required (approximately 5 to 6 times per year). Creating the training collateral to deliver at the sessions-Managing stakeholder expectations and deadlines for content Show less

-Coordinated with management teams to plan, develop, align and execute strategies that meet internal clients needs-Develop training materials and deliver sessions nationally-Team support and training-Software upgrades/updates (testing environment, UAT, stakeholder review, internal comms and rollout)-Liasing with software vendors on issues and updates

-Oversight of entire CRM, back end processes and procedures-Helpdesk point of contact-Software upgrades/updates (testing environment, UAT, stakeholder review, internal comms and rollout)

-Day to day running and maintenance of CRM (LexisNexis InterAction)-Updating, cleaning records-Generating reports for stakeholders

-Client services floor -Catering services-AV and room setup-Formal dinners and cocktail parties

-Marvel Stadium, Medallion Club Brasserie members restaurant-Rostering, staff briefing, supervision, stock control-Major event planning