Cleone Brisson Email & Phone Number

Fox Lake Il

Render expert oversight to the daily maintenance activities; leasing and marketing; resident relations; budget preparation; financial reporting; and capital expenditures.Maintain property occupancy at a minimum of 97% by effectively retaining residents and successfully marketing property to attract new residents.Implement and support policies, procedures and industry business practices.Conduct market analysis to set weekly and monthly leasing goals.Increase revenue while maintaining controllable expenses including revenue collections and delinquency controlProvide customer service to residents resolving any issues that may occur and ensuring maintenance completes service re-quests in a timely manner. Contact and negotiate with vendors.Obtain bids and manage capital improvement projects according to company guidelines and budget.

Fox Lake And Lake Zurich Il

Maintain the physical, and financial integrity of a 70 Unit project based Multi-family Section 8 community and a 100 Unit Low Income Housing Tax Credit Community. Ensured complete compliance with Housing and Urban Development (HUD) Section 8, Section 8 Voucher and Illinois Housing Development Authority (IHDA) Tax Credit programs.  Manage resident re-certifications, rent increases, utility allowance changes, occupancy level, management reviews, REAC/Agency Inspections and EIV adherence.  Manage resident selection procedures to ensure adherence to Affirmative Fair Housing Marketing Plan and Resident Selection Criteria. Prepare for all site REAC reviews, Management and Occupancy Reviews (MOR), Investor Site Reviews, and Low-Income Housing Tax Credit (LIHTC) reviews

Manager of Sales Training and DevelopmentCollaborated with the sales leadership team to identify training needs and develop solutions that would maximize sales performance, support key sales initiatives and the long-term goals of the organization. Designed and delivered a new sales training program to address the deficiencies in the existing training programDesigned and implemented a first-ever Fenwal web based training to orient new reps to the blood collection and blood therapy industry.Developed a 7-Step Fenwal Sales Process Collaborated with U.S. marketing to develop product sales tools that supported key product marketing initiativesManaged agenda and topics for U.S. and global sales meetings

Served as the primary technical liaison between the American Red Cross National Headquarters Biomedical Services and Baxter Fenwal DivisionEnsured new products and product enhancements were implemented within the ARC in a timely mannerManaged communication and documentation flow between organizations resulting intimely resolutions to product quality issues Communicated customer requirements and issues to the Fenwal teamAssisted the ARC in developing procedures for operational trials, training, and standard operating procedures related to Fenwal product lineTrained internal associates in ARC processes and requirements

Global

Managed all aspects of both Medical Device and Phase I Drug Studies:Developed and managed all study related documentsParticipated in site qualifications, trained investigators, monitored study sites, assisted in data management.Provided input on regulatory submission

Managed all aspects of U.S. and global drug and device clinical trialsCollaborated with regulatory to design clinical protocols and final reports for FDA submission Developed statistical database and input and managed clinical dataManaged budgets, timelines, and contracts for investigational sites and clinical research organizationsPerformed audits of potential investigational sitesAudited clinical trial dataTrained investigational staff in use of device/drug, reporting procedures and protocolCompiled clinical trial data and prepared final report for FDA submission

Responsible for supporting U.S. based complaint handling process and managing tasks to ensure regulatory compliance, product quality and reliabilityInvestigated and determined reliability of complaints, prepared and submitted medical device and drug adverse reaction reports to the FDAWorked with Fenwal Account Executives and customers to investigate and resolve quality issuesResponded to customer complaints, either written or verbally, in a timely mannerEnsured timely closure of complaints per Fenwal SOPsEnsured elevation of product issues to the appropriate management personnel

Provided training and technical support for blood cell collection and biomedical applicationsDeveloped training programs for customers, manufacturing associates, and salesProvided in-house and field training for new-hire technical consultantsTrained customers in the use of manual and automated blood collections technologies

Bachelor Of Science, Healthcare Management

Licensed Practical Nurse, Nursing