Andrew Cleveland Email & Phone Number

Boulder, Colorado, United States

Consulted with subject-matter experts on course design & development for online learning academy for international organization. Offered guidance and insight into instructional techniques for instructor-led training, web-based training, and other learning modalities.Developed learning outcomes that support performance and knowledge-building goals. Documented curriculum and content strategies for achieving learning goals.Mapped and catalogued Human Resource and operational processes and procedures. Recommended improvements to streamline operations.Developed and delivered vILT session for newly launched HRIS system to system users. Published job aids and training guides for effectively using new system and tools.

Menomonie, Wisconsin, United States

This position works collaboratively with campus partners to create initiatives and resources that support student success and learning.I managed department continuous improvement processes in accordance with industry standards. I facilitated evidence and data review, evaluation metrics, and drafted executive summaries used for strategic planning.I served as the creative director of the Student Life's graphic design team. I managed project workflows and design processes for print, digital, web, and social media platforms. Creative copywriter and technical content creator skilled at meeting messaging goals for internal and external stakeholders.I pioneered the development of training program for 850+ student employees. Work included conducting needs assessments, identifying core competencies, creating learning outcomes, writing curriculum, developing learning resources, and LMS management and content delivery.Administrator responsibilities included managing our division's performance appraisal processes, contracting workflows, and HR talent and recruitment processes. I developed manuals, guides, and resources outlining division operations, processes, and procedures.I collaborate with colleagues across campus and have developed numerous university policies and procedures related to human resources, business operations, marketing, and sustainability.

Greater Minneapolis-St. Paul Area

This position oversaw the implementation of a comprehensive student life program to enrich the student experience by developing co-curricular programs, activities, and services to meet the diverse needs and interests of the student body.Administered a $400,000 budget and served as campus expert and conducted presentations on Minnesota State Colleges and Universities (MnSCU) policies related to student life, activity fees, student government.Developed learning model for student engagement and aligned programs, events, and services to meet student needs. Managed 100+ large-scale events and involvement opportunities during academic year.Developed comprehensive office procedures, training materials, and resources for employees, student leaders, and organizations.Created office training resources for office personnel including implementation strategy, resources, and training for campus’ student engagement management tool [Orgsync].

Menomonie, Wi

This live-in position balanced the importance of creating meaningful living experiences within residence halls while managing department work team responsibilities and services. University Housing is fast-paced and deadline driven.Managed all aspects of facility operations including occupancy reporting, upholding community expectations, overseeing maintenance and work order completion, and addressing security issues and building access.Applied student development theory to craft community engagement strategies and analyzed student assessment data to strengthen residential living model. Infused education and learning within conduct processes and sanctioning protocols.Facilitated in-person training and professional development sessions. Identified learning outcomes, created supporting content, and drafted supplemental resources and learning materials.

Master Of Arts - Ma, Higher Education

Bachelor Of Arts - Ba, Rhetoric And Composition/Writing Studies