Clevsha Thomas Email & Phone Number

• Read and interpreted utility maps / prints to identify the type and size of underground utilities.
• Used assigned communication equipment to effectively communicate with excavators, utility reps, and company personnel, regarding underground facilities.
• Used lap top computer or other devices to receive, document and close out excavation notices.
• Operated different electronic detection equipment, to locate and mark under-ground facilities within prescribed accuracy limits.
• Performed manhole entry using assigned equipment and safety devices.
• Performed light excavation with a shovel, to expose buried utilities when necessary.

• Install fiber drop from utility pole to customers' premise, while working in all weather conditions.
• Proficient with schematic work orders and working with OSP.
• Act as a liaison between agency and client company, providing excellent customer service.
• Effectively manage daily work log.
• Utilized various test equipment to analyze equipment trouble and took appropriate maintenance action.
• Proficient in operating manual & power tools and equipment.

• Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
• Determines and accepts required payments, including co-pays and deductibles.
• Ensures medical necessity compliance by obtaining necessary data, reviewing compliance system, communicating information to patient or guarantor and obtaining necessary signatures.
• Protects financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
• Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required time frames.

*Established a continual 100% customer satisfaction rate, while maintaining 90% quality rate and 100% safety rate.*Promoted to Home Dispatch Technician within 3 months of it being available.*Install, troubleshoot, and repair IPTV, IPDSL, and VoIP services for residential & commercial using power and hand tools.*Continued internal education, training and.

*Reduced loss ratios through fair and prompt processing of claims.*Examined medical records to help with determining preexisting conditions.*Investigated any potentially fraudulent claims with a focus on thoroughness, quality and cost control.*Kept up-to-date on changes in regulations for deductibles and collections. *Explained premiums owed to.

*Medical terminology specialist *Proficiently coded CPT and ICD-9 to conform to third party rules.*Monitored and followed up with assigned accounts for payment on past due or delinquent balances.*Researched, troubleshot and resolved problems related to receivables, served as a reference resource for less experienced employees in resolving.

*Reduced loss ratios through fair and prompt processing of claims.*Examined medical records to help with determining preexisting conditions.*Investigated any potentially fraudulent claims with a focus on thoroughness, quality and cost control.*Kept up-to-date on changes in regulations for deductibles and collections. *Explained premiums owed to.

Business Administration And Management, General

Education record