Charles Lewis

Charles Lewis Email and Phone Number

Data @ Netflix @ Netflix
los gatos, california, united states
Charles Lewis's Location
Salt Lake City, Utah, United States, United States
Charles Lewis's Contact Details

Charles Lewis work email

Charles Lewis personal email

n/a
About Charles Lewis

I have pursued my passion for Data Analytics and the Outdoors through my Roles at Backcountry.com. I currently am a Scheduling Analyst for our Customer Support Center. Through this Role I have developed and have become proficient in several Analytic tools such as Microsoft Excel, OBI, SQL and Python. I also have expert knowledge on Workforce Management systems such as Verint, Live Engage and Cisco Call Manager.I am an Analytically Minded individual continually improving my knowledge and skills to understand how I can offer more to the world and my profession.

Charles Lewis's Current Company Details
Netflix

Netflix

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Data @ Netflix
los gatos, california, united states
Website:
netflix.com
Employees:
11436
Charles Lewis Work Experience Details
  • Netflix
    Data Analyst
    Netflix Jan 2024 - Present
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  • Netflix
    System Analyst
    Netflix Jun 2020 - Feb 2024
    Salt Lake City, Utah, United States
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  • Netflix
    Global Command Center Analyst | Wfm
    Netflix Mar 2019 - Jun 2020
    Greater Salt Lake City Area
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  • Backcountry.Com
    Scheduling Analyst
    Backcountry.Com Aug 2017 - Mar 2019
    Greater Salt Lake City Area
    The Workforce Management team aids Gearhead Operations in ensuring that they staff appropriately to meet necessary service levels in the short and long term while operating within budget targets. Your responsibilities as the Scheduling Analyst are to ensure the contact center is staffed appropriately for customer demand and to support business needs to meet service levels, all while maximizing efficiency. You will also be relied upon to provide valuable insight into agent level and department level metrics via daily, weekly, & ad hoc reporting.
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  • Backcountry.Com
    Gearhead
    Backcountry.Com Nov 2016 - Aug 2017
    Providing expert opinions and advice on all things outdoor. Helping customers and clientele acquire the skills and necessary outdoor equipment to complete and conquer all adventures. Day to day responsibilities include, but are not limited to:Client RelationshipsGear Advice/ PlanningTravel PlanningOutdoor SalesCustomer Solutions Shipping inquiries Return/ Warranty Inquiries
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Charles Lewis Skills

Workforce Analytics Workforce Management Sql Data Analysis Microsoft Excel Data Entry Scheduling Cisco Call Manager Cisco Systems Products Forecasting Staffing Coordination Verint Obi R Python Customer Service Retail Oracle Reports Time Management Auditing Communication Microsoft Office Microsoft Outlook

Charles Lewis Education Details

Frequently Asked Questions about Charles Lewis

What company does Charles Lewis work for?

Charles Lewis works for Netflix

What is Charles Lewis's role at the current company?

Charles Lewis's current role is Data @ Netflix.

What is Charles Lewis's email address?

Charles Lewis's email address is cl****@****lix.com

What schools did Charles Lewis attend?

Charles Lewis attended Seattle University.

What skills is Charles Lewis known for?

Charles Lewis has skills like Workforce Analytics, Workforce Management, Sql, Data Analysis, Microsoft Excel, Data Entry, Scheduling, Cisco Call Manager, Cisco Systems Products, Forecasting, Staffing Coordination, Verint.

Who are Charles Lewis's colleagues?

Charles Lewis's colleagues are Ruchi Chinnu Ruchi Chinnu, Gitesh Nandani, Claudiu Claudiu, Md Shoumik, Mahima Sharma, Jose Gabriel Rodríguez, Nitish Kumar. Yadav.

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