• Directed store employees to improve operational efficiency and adhere to high levels of service excellence to drive monthly revenue beyond $750k while controlling expenses• Efficiently managed store operating budget by optimizing resource productivity and allocation while reducing product and time loss and accurately forecasting product demand when scheduling warehouse deliveries• Supervised and communicated job responsibilities and performance expectations to 10 direct reports, evaluating employees’ performance while providing timely and actionable coaching on improvement areas• Ensured store personnel complied with the company's customer satisfaction guidelines and that store personnel were industry leaders in providing professional and courteous interactions with customers and co-workers• Motivated and encouraged employees to create a positive work environment and strongly promoted a sense of teamwork to foster collaboration and integration within the shift team• Ensured a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order• Diligently worked to improve the quality standard at a store level, ensuring that products are properly stocked to maintain freshness and that the store was clean at all times to enhance the customer experience• Developed and implemented new display strategies to increase sales and customer awareness to particular products

Operated personal business within XSport Fitness – acquired and sustained a strong client base; actively maintained a consistent client schedule; constantly exceeded monthly sales targets through enhanced techniquesExercised ability to rapidly form relationships with clients to not only decrease member turnover but resign for more sessions leading to an increase in personal salesUtilized education and industry experience to successfully lead clients to surpass their personal fitness goals and expectationsProgressively rehabilitate clients with aches, pains, and injuries through corrective exercise training to help them perform in normal day activity and prevent potential trouble-areas from developing into injuries Effectively interacted with coworkers to create a positive and collaborative environment in the workplace

Developed strong leadership and networking skills to establish myself as a subject matter expert in exercise scienceOrganized and presented in seminars covering various health topics concerning stress, sleep, and nutritionDesigned an extensive fitness program for travel to be implemented in the Culture of Health and streamlined company wideWorked directly with clients to develop 25 customized fitness plans, providing sustainable solutions to areas of improvementInstructed a variety of exercise classes including Tabata, a Strength-Training-Circuit & Boot CampPublicized and coordinated numerous site events including a basketball & volleyball tournament