Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.Interfaces with senior project staff and client senior management teams regarding status of projects.Recommends and oversees process improvements.Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.Acts as advisor or coach to new or lower level analysts; allocates work.Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.Persuades and influences others through and comprehensive communication and diplomacy skills.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Part of the Delivery Leadership Practice responsible for working with Clients on Program/Project Management in Agile/Scrum, Waterfall and Business AnalysisFortune 10 Telecom/Media Provider Helped two business leads drive the execution of 5 initiatives representing > $10 mil in cost savings Provided an assessment of their transformation process with targeted improvements in program roles, benefit analysis and business processes Developed a change and adoption plan for one of the initiatives to ensure the total benefit is realizedBeverage Distributor Gathered requirements for an IAM (Identity Access Management) solution focused on User Lifecycle Management Coordinated with multiple teams to ensure that the solution would integrate seamlessly Created RFP and started vendor selection3rd Party Logistics Scrum Master/Agile Lead for team to develop AWS foundational infrastructure (Infrastructure as Code) Conducted discovery effort, created product backlog, then transitioned to delivery Delivered working AWS infrastructure for developers to start application development in 5 weeksB2B Services Conducted interviews to understand the international market requirements for an existing B2B application Used Agile principles to direct the team to create wireframes, and product backlog  Potential to double revenue in 3 years, once application is releasedHeavy Machinery Manufacturer Delivered a vital inventory application used by all their manufacturing plants on time with zero defects Introduced Agile principles to the 3rd party vendor to improve quality and delivery dates Coordinated multiple groups (Networking, Database, application set up, ERP interfaces, business and training)Industrial Machinery Investigated options to reduce IT operational expenses Created Financial overview, Project Charter, and Business Case Reduction of $3.7 million over 5 years for the first project

Initiated a critical bridge messaging application which solidified Cisco's messaging market share- Evaluated and Crystalized the requirements to ensure consensus in the team-Rallied the multi-location/multi time zone team to focus on Sprint Deliverables so that 2 week deliverables were met-Engaged the architect and team leads to ensure we had focused deliverables and aligned priorities- Proposed and executed a dependency strategy that worked for all involved teams to ensure timely deliveries

Delivered multiple releases of Cisco's Unified Communications Manager on time and on budget- Successfully transitioned Cisco's Unified Communications Manager and Instant Messaging and Presence to a 3rd party vendor- Managed both products across multiple teams, multiple countries and time zones improving quality over every release- Helped Transition the team from Waterfall to Agile and lead Scrum of Scrums- Led the team to consistently deliver on schedule

Delivered a new high growth mid-market collaboration server that increased revenue significantly- Collaborated with a multi disciplinary, multi location, multi time zone team to streamline processes and reduced time to market by 10%- Created a best practice process to ensure the applications on the BE6K were export compliant to ensure BE6K could be delivered world wide

Transitioned the use of 3rd Party Servers to use Cisco's servers- Significantly increased Cisco's market share and revenue of the overall server market

Improved the quality of Cisco's Unified Communications Manager by reducing test time and increasing coverage- Reduced manual testing by 90%- Reduced the testing time by 75% through automation while improving the quality of the product- Developed team members by listening and providing them opportunities that aligned with their interest