Clifford Etienne Email & Phone Number

Boston, Massachusetts, United States

• Implementing the Playwright framework to automate web application testing, significantly reducing manual testing time by 85% and increasing bug detection efficiency.
• Prioritizing QA tickets, ensuring the stability and reliability of the client portal and other applications by confirming the effectiveness of implemented solutions.
• Successfully migrated existing codebase to a new framework and language, enhancing the efficiency and maintainability of automated tests from JavaScript to TypeScript.

New York City Metropolitan Area

• Collaborated with a cross-functional team to redesign the Responsible Tech Job Board, addressing challenges in mobile usability, job relevance, and employer visibility, ultimately improving the job-seeking experience.
• Led the integration of Airtable API into the job board, optimizing data retrieval and interaction, and ensuring flexibility for future updates without disrupting the existing infrastructure.
• Worked closely with designers and stakeholders to implement a mobile-friendly UI using Squarespace, enhancing ease of navigation and accessibility across devices.

New York, United States

• Managed data entry, meticulously organizing and deploying essential data into the company's in-house applications and external platforms such as Google Docs, Wrike, and Google Sheets.
• Procured high client standards by implementing thorough quality assurance processes, ensuring accurate and clear data presentation, and accelerating the workflow pipeline by one week ahead of schedule.
• Conducted research on potential clients and collaborators by utilizing platforms such as ZoomInfo, gathering and analyzing reliable data points crucial for informed business decisions and strategic planning.

Bronx, New York, United States

• Provided instruction to library users on the proper procedures for checking out and returning electronic media from the Electronics Info Center, ensuring a smooth transfer of materials and minimizing user confusion.
• Guided visitors through the room reservation process for activities like presentations and tutoring, improving system efficiency and user satisfaction.
• Counseled library patrons on accessing library databases, logging inquiries, and resolving issues, ensuring efficient tracking and prompt support.

Fall 2022 Fellow | Computer Software Engineering

- Completed 2,000 hours of coursework in web development, CS fundamentals, and leadership, including seminars on problem-solving, values.

Psychology

- Completed 86 Hours toward a B.S. in Psychology. - Completed coursework in cognitive psychology, research methods, and statistical.

High School Diploma