Clifford Joseph Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Currently working with one of the largest Telco companies of the world to help transform product thinking, one team at a time. I coach teams in the fundamentals of a healthy product development process - one that includes business and user outcomes as well as development feasibility.- Frameworks to capture business goals and help translate it to product outcomes - Establish management tests to check progress towards business goals- Facilitate team's shared discovery and articulation of product principles - Opportunity mapping and product prioritisation techniques- Establish regular formative JTBD usability testing on early prototypes - Post-rollout evaluation and iteration using metrics and feature scorecards

Bengaluru, Karnataka, India

- Developing the product vision along with the founders- Translating company vision into product strategy- Prioritising and defining quarterly objectives- Co-ordinating across development and marketing teams- Driving product initiatives across the entire product lifecycle- Overseeing the marketing, rollout and post-rollout adoption of product initiatives

Bangalore Urban, Karnataka, India

Took over a fledgling development team and grew it into the primary development team for the flagship EngagementHQ. Off-shored the Product management discipline from Australia to India, hired product managers and defined product verticals. Redefined product teams around Lean product development. Anchored and drove all product initiatives and reduced scope by over 70% to achieve 3X ROI.- Owned the 2-year strategic vision for the product- Translated the product vision into product goals for each focus area- Restructured the product teams to align with focus areas- Mentored PMs to translate goals into achievable quarterly OKRs- Moved team towards a "Less in More" philosophy- Worked with PMs and Product Marketing to drive up feature adoption post releaseTook over the "Manage and Communicate" vertical of EngagementHQ as part of a global restructure when Bang the Table was acquired by Granicus in Sept 2020.

Bangalore Urban, Karnataka, India

- Helped restructure the product team into focus areas- Worked with Global Head of Products to define annual roadmaps- Mentored Product Managers working out of India- Responsible for quality of product delivered from India - Overall head of the India product development team

Bangalore Urban, Karnataka, India

- Transitioned the company from a software services company to a product development team- Offshored the Product management discipline from Australia to India- Hired product managers and defined product verticals- Occasionally helped turn around failing features

Bengaluru Area, India

- Took over a fledgling development team and grew it into the primary development team for the flagship EngagementHQ product- Defined and established software development processes- Steered the rollout of a major engineering update to a multi-tenented architecture- Liaisoned with Head of products, head of sales and other key stakeholders based out of Australia

Bengaluru Area, India

Consulted for 3 companies - Herbal Science Trust, Francis Biogenics and Metup - On their Marketing and Product Strategy.Helped tune/re-tune the Product Roadmap to align with Market trendsGenerated content for marketing collateral - for both investors and potential clientsWorked on Product User Experience for Metup.

ExMobility is a Mobile Commerce Platform. We help online retailers improve customer loyalty and simulate new business opportunities by rolling out their mobile commerce solutions in as less as 6-8 weeks..- Product Marketing, Business Development, Customer Profiling- Competitor analysis, SWOT analysis and market research for new product features and devise business plan- Product Positioning, Customer Presentations- Creating marketing collateral like sales presentations, data sheets, white papers, and business case studies

Bangalore

Executive Education in General Management

Bengaluru Area, India

Sloka has the smallest and most cost-effective WiMAX base stations and has deployed them in over 15 countries and across India. Sloka base stations have been awarded by NASSCOM and Red Herring for product innovation.- Head the customer engagement and business development for the product division- Visit customer locations – conduct product presentation and demos - Interview customers to identify pain points and develop features that solves these pain points- Own the product marketing plan, conducting competitor analysis and market research- Generate MRD and PRD to influence development priorities and drive product innovation- Identify market positioning and provide clarity and focus to sales and channel partnersAdditional Responsibilities:- Research market needs by talking to potential customers and network integrators- Identify and assess partnerships and licensing opportunities- Head the channel partner training, provide event support and channel support (marketing)- Prepare sales collateral to equip and train the customer trial and sales team

Newbury, United Kingdom

> Idea creation based on market analysis – the aim was to break into a market that was 100% penetrated.> Wholly directed toward value addition for customers.> Identified system needs and prepared plans for design/network upgrades.> Provided technical consultation on product/design limitations to the marketing and sales staff during creation of new products.> Coordinated between the marketing/sales staff and the development/testing contractors. This coordination involved design and estimation of new features, drawing up of work orders for contractor developers and testers and tracking of features right through to delivery on schedule.> In depth analysis of Vodafone network’s design related in relation to new feature developments in order to perceive and prevent potential roadblocks. This mainly involved analyzing every step of the feature design right through to the last detail.

> Complete analysis of code - required handling of multi-threaded programs and code development in a parallel processing environment. > Fixed customer requests related to schedulers and message queuing. > Proven ability for conducting very effective training sessions for engineers on complex emerging technologies.> Mentored and reviewed design and code for other features developed for Nortel networks in Infosys Technologies.

> Worked on Nortel's GSM MSC to deliver features and fixes> Developed new messaging variants by reusing existing parent classes through multiple inheritances and function overrides.> Mentored and reviewed design and code for other features developed for Nortel networks in Infosys Technologies.> Fixed customer requests related to schedulers and message queuing.

Executive General Management Program, General Management

Be, Engineering: Electronics And Communications

Be, Electronics And Communication

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