Clint Brody Email & Phone Number

San Francisco Bay Area

- Leads a cross-functional team responsible for driving the implementation and adoption of SAP Success Factors HRIS, performing user acceptance testing and facilitating training sessions for 300+ hiring managers virtually- Leads a team of 3 Staffing Analysts supporting ~130 hiring managers across the city in sourcing, recruiting, hiring, & on-boarding candidates for open positions.- Leverages vacancy data to drive decisions around annual staffing goals and projections as well as allocation of resources.- Shares hiring best practices and advises management on personnel matters. -Ensures hiring processes and decisions are compliant to collective bargaining agreements and state credentialing requirements.- Partners with key stakeholders within and outside SFUSD to set strategic direction of staffing workstreams and execute annual staffing processes.- Leads initiatives to improve data integrity and analysis related to talent acquisition.

San Francisco Bay Area

-Worked with hiring managers to drive full-cycle recruitment of teacher candidates at 40+ schools. Filled ~175 vacancies annually and played a pivotal role in opening SFUSD schools with few or no classroom teaching vacancies.- Analyzed data and generated data reports to adjust priorities and track progress toward staffing goals.- Developed and refined new employee on-boarding process and successfully on-boarded 300+ new hires annually prior to the start of school.-Partnered with administrators to develop school recruitment plans, competency-based selection models, and effective interview techniques.- Served as main point of contact for talent pipeline programs and partner organizations including the NYU Steinhardt School of Education, SFUSD Pathway to Teaching, and the CA Dept of Education's Visiting Teacher Program.-Represented SFUSD at educational institutions, recruitment fairs, & professional conferences

Richmond, Ca

- Taught a self-contained 4th/ 5th grade dual-immersion Spanish-English class in an urban public elementary school- Designed and implemented standards-based lessons in literacy, mathematics, science, social studies, art, and physical education. 50% of instruction administered in Spanish, 50% administered in English.- Oversaw all logistics of classroom operations working in partnership with students’ parents and school administration to plan field trips, organize class parties, and coordinate enrichment activities- Member of Instructional Leadership Team overseeing schoolwide learning initiatives

Greater Philadelphia Area

- Managed a team of 10 customer service representatives in a fast-paced, high-volume call center.- Developed training resources and facilitated new hire orientation and on-going professional development.-Interpreted trends in call queue data reports to ensure highest quality of customer service and inform workflow and staffing decisions- Coached team members during one-on-one weekly check-ins. Wrote and administered annual performance evaluations.- Supported HR Manager with recruitment/hiring efforts by completing phone screens and participating in Outreach Specialist interviews..- Served as the liaison between call center, projects, and IT teams during a period of software migration

Greater Philadelphia Area

- Performed outreach to senior citizens via telephone to engage them in understanding and completing public benefits applications. - Used proprietary technology to screen applicants for eligibility and fill out applications- Handled a high-volume inbound call queue assisting clients in promptly resolving application issues and answering questions with an emphasis on superior customer service. - Overcame communication and logistical barriers to provide over $2 million in benefits to seniors in need

Greater Philadelphia Area

- Independently designed two 8-week courses of language study for adult learners: English as a Second Language and Spanish for the Workplace.- Taught 8 ESL learners with an emphasis on oral communication and workplace vocabulary.- Taught Spanish for the Workplace to a class of 30+ managers and executives, focusing on basic communication skills necessary to facilitate and strengthen employer/employee relations.

Greater Philadelphia Area

- Drafted and sent manual letters to insured members and doctors for the Care Management Dept. -Navigated internal computer systems to keep files up-to-date with regard to member correspondence-Ensured compliance with federal law by facilitating the timely output of letters.-Sorted and re-sent returned mail navigating the database and obtaining a new address-Corresponded with nurse care managers, ensuring information accuracy

Bethlehem, Pa

- Greeted customers and explained selling process in busy buy-sell-trade retail clothing store specializing in gently used current fashions- Reviewed items, purchased, and priced clothing for re-sale- Operated cash register and held keys to three store locations- Oversaw onboarding for new buyers, providing training for all job functions and quality assurance for clothing purchases

Greater Philadelphia Area

- With the support of a grant from AmeriCorps State & National and Temple University, provided free weekly ESL lessons to members of the Latino community in North Philadelphia. - Planned and executed a series of health-focused ESL lessons designed to improve healthcare access for elderly immigrants. - Attended monthly training session on a variety of topics including ESL for Elders & the Immigrant Experience.

Madrid Area, Spain

- Taught English as second language at both an elementary and secondary school- Served as a language assistant along with the English teacher, providing guidance on English language, pronunciation, and grammar in every classroom in the school. - Served as an American cultural ambassador giving lessons on American traditions and customs. - Developed and taught a test-prep course for 35+ secondary school honor students studying for a high-stakes English standardized test.

Horsham, Pa

- Researched policyholder information and updated database to reflect changes- Worked closely with the Claims Director to track progress and ensure completion of the project by the deadline- Performed various clerical duties including filing and sorting

Bethlehem, Pa

- As part of the Moravian College SOAR program, worked under a professor performing a psychological literature review- Read and summarized a breadth of articles in the field of positive psychology- Published “Defining the good life following acquired physical disability” published in the academic journal Rehabilitation Psychology

Greater Philadelphia Area

- Performed data entry, updating agent information in the computer database

B.A., Psychology, Spanish

Activities and Societies: Moravian College Marching Band, Psychology Club, Phi Eta Sigma, Phi Sigma Iota, Psi Chi

Masters, Spanish, Education

Took courses in: Spanish Language, Linguistics, Spanish Literature, Teaching Writing Techniques, Spanish Language Education for Heritage.

Preliminary Multiple Subject Teaching Credential With Bilingual Authorization, Elementary Education And Teaching

Spanish

Studied abroad in Alicante, Spain