Clint O'Donnell Email & Phone Number

Hayward, California, United States

Alberta, Canada

Palo Alto, California, United States

Led the Solution Architect team for Xerox DocuShare ECM.

Palo Alto, California, United States

Senior Solutions Architect for Xerox DocuShare. Cloud and onpremise approach to ECM/BPM for clients.

Calgary, Canada Area

Information lifecycle governance (ILG) helps you manage your business information throughout its lifecycle – from creation to deletion. It addresses the problems that challenge records management, electronic discovery, compliance, storage optimization and data migration initiatives. By providing in-depth assessment of unstructured data where it resides, on-premises or in the cloud, these solutions give organizations visibility into data to make informed business decisions.With unified governance of your ecosystem, your organization can effectively manage the information lifecycle and avoid costs and risks to drive more business value from your data.

Calgary, Canada Area

Combining proven data, analytics and AI technology to help clients adapt their architecture. IBM Analytics will help collect, organize and analyze data, uncovering insights thatimprove business processes and ideas that drive game-changing outcomes while enabling compliance.Help organizations to get value from their data because it is hard to access and its lineage is unknown especially when multiple, disconnected data tools present barriers to progress.IBM Analytics addresses those problems head on, and helps put data to work for competitive advantage. With these kinds of foundational concepts, clients can enjoy benefits like inventory optimization, streamlined operations, customer insight, and cognitive predictive and preventive maintenance.

Alberta, Canada Area

As part of the Cloud Content Services for IBM, I work with our clients to highlight the value of SaaS and Cloud as it pertains to ECM. This conversation can be content or cloud centric and help highlight true untapped business agility for industry.This includes providing technical resources to clients which help showcase the value of cognitive life in the Cloud and the power of the IBM ECM portfolio.Working with the IBM Software selling team and our partner ecosystem to identify opportunities, demonstrate solutions, assist with technical recommendations and drive sales.

Saint John, Nb, Canada

As part of the XCM Professional Services / Solutions Delivery Team, responsibilities focus in two areas: Pre-Sales Technical Support and Post-sales professional services implementation.Pre-sales responsibilities:• Validate business requirements and client objectives through discovery sessions and translating them to effective solutions• Support in an SME capacity for solution approach in sales cycles• Solution design which includes on-premise / cloud ECM architecture with a focus on integration with third party solutions such as ERP/CRM/BPM, DocuSign and imaging solutions. Design custom solutions with Web Services and APIs. eForms design.• Develop statements of work based on solution design and effort estimation requirements• Technical and conceptual demonstrations and presentations• Proof of Concept deployment / support• RFP / RFI validation and responsesPost-sales professional services responsibilities:• Develop project plans by understanding key client objectives, diagnosing and mapping client requirements, and recommending project approaches• Customer relationship management, project management, and communication• DocuShare server / add-on installation, configuration and testing to client needs• Upgrades and Migration from other ECM platforms / databases• Customization and specialized tool deployment working with developer team• Integration of DocuShare with third party solutions• Workflow solution design, implementation, testing, and optimization• Imaging solution design (NSI AutoStore,ABBYY Flexicapture) implementation• Delivery of end-user / administrator training on deployed solutions, products, and customizationsSkills• Strong IT and technical background• Strong interpersonal and sales skills• Excellent communication skills• Document management and imaging knowledge• Windows desktop / Server operating systems / VMWare / Databases (SQL, Oracle)• Strong customer service skills• Project management

Saint John, New Brunswick

•Responsible for overseeing and creating sales and technical direction for multiple provinces in Atlantic Canada.•Training and focusing our support and sales staff in 4 branch locations, and helping them build and support customers on a sales and technical level. •Identify business goals and work with business representatives from a manufacturer / supplier level for promotion in the marketplace.•Proven growth of business in year over year results. •Conducted live technical training courses and events for customers and end users•Certifications in multiple copper, fiber optic and wireless communication products