➢Managing daily ocean export shipments FCL and LCL movement from booking until invoicing➢Providing expert advice to clients regarding logistics processes, documentation ,inspections, letters of credit or any other shipping questions which may arise➢Booking , arranging , confirming cargo space and maintaining friendly relationships with carriers.➢Arranging pickup of cargo from shippers place to port via merchants haulage or carriers haulage➢Preparation and processing export declarations, including the required electronic export information➢Issuing House Bills of lading and Master Bills of lading or equivalent document➢Preparation and / or sending advance notifications of shipments or other documents to agents, shippers or consignees as required.➢Tracking shipments and sending regular status reports to clients➢Data input and knowledge of utilisation of transport management systems for file logging.➢Communicating with all external and internal partners as well as customers to ensure smooth transport arrangement ➢Managing and coordinating movement of shipments between origins and destinations

➢Managing the returns for important retail clients daily➢Assisting the team leader with additional tasks and support➢Stock queries for inbound and outbound based requests and shipments➢Preparing key KPI Transportation Cost for the Zalando Fulfilment Solutions Automation Team➢Worked on Masters Thesis while working side-by-side for returns operations

➢Promoted to the pharmaceutical Logistics Division in April 2020 (Hellmann Calipar Healthcare Logistics)➢ Directing the Supply Chain in pharmaceutical logistics for smooth and efficient transition➢ Managing Air,Sea and Road shipments to GCC countries for major clients suchas AstraZeneca, Aspen, Omron,Bausch heath and Al Malki➢ Solving Customer Complaints promptly➢ Managing and Building relationships with customers by providing high qualityservice and forming effective links between warehouse and customer➢ Preparing Monthly Key KPI reports for Customers to achieve KPI targets andenhance on productivity for future shipments

➢ Monitoring the AWB,BOE and updating postflight systems for export shipments whileupdating customers➢ Estimating cost,revenue,voucher for shipments by opening job files➢ Warehouse operations for mobile phones and Accessories and all exportdocumentation➢ Moving these shipments through carriers such as DHL, Aramex➢ Inventory control for inbound and outbound Stock of Mobile phone andAccessories➢ Preparation of cost sheets for the GM of sales to bill Key account customers afterexecuting shipments

➢ Involved in inbound operations for consignments from road,port and Localshipment➢ Checking the DO and commercial docs to ensure everything is in order➢ Physical inspection of stock, expiry dates,to ensure stock is in order➢ Market returns for stock if anything comes damaged or past its required expirydates, making cash vouchers and receipts

➢ Managing the Ocean Sea-freight department for imports and exports.➢ Coordinating with the Imports department for arranging of D/O collection and handovershipments.➢ Coordinating with other shipping lines and checking arrival notices.➢ Managing the exports departments for LCL shipments.➢ Following up with the destination office and keeping them updated about the shipments andupdating clients.➢ Directing and Arranging for transportation, cargo pickup, making bookings, and deliveringcargo to the vessel