Lead teams of professionals delivering global HR & payroll services to multinational companiesAdvise client’s HR/payroll team on international assignment policy & payroll best practicesManage customer relationships, budgets, finance, margin and profitability (P&L) for some of EY's largest clientsConduct root-cause analysis, develop process improvements & best practices while managing customer satisfaction levelsManage project inventory (customer billing compared to forecasted & completed hours)Prepare and review business analytics with clients to help them recognize trends in their global mobility program with cost saving recommendationsAssumed lead role in campus recruiting at 2 Arkansas universities

Served as subject matter professional for HR Directors, HR Business Partners, HR Generalists, & Payroll Managers while also serving as single point of contact for employees (and client contacts)Served as Project Manager and implemented new services for existing clients (e.g. global payroll and variance reporting) and transitioned new clients onto EY servicesResponsible for accurate reporting of foreign paid assignment allowances, deductions, and benefits to US shadow payroll with W2 reconciliationPrepared / reviewed multi-year cost projections of international assignment costsConsult with HR and business stakeholders to develop cost effective international assignment packages that will meet budget requirements & maintain employee satisfactionCounseled U.S. employees on changes to their benefits during their international assignmentAnswered employee questions about benefits during international assignment including enrollment in an international retirement plan (defined contribution plan for global employees)Large scale project management experience involving SAP payroll reporting to/from clients.Participated in RFP (Request for Proposal) preparations and site visits: demonstrating EY technology and meeting with prospective clients from various sectors (Diversified Industrial, Technology, Consumer Products)

Developed and implemented a business curriculum for Russian students in EnglishTaught Introduction to Business classes for ESL (English as a Second Language) students with an emphasis on core business principles and business ethicsTaught from Stephen Covey's 7 Habits of Highly Effective People

Led a team of four coworkers during a prolonged store relocation project, including building gondolas and setting up plan-o-grams.Increased sales through product placement in storeIdentified customer needs and recommended appropriate products to solve customer problemsManaged inventory in the store warehouse and on the sales floorDecreased processing and delivery time of special orders through efficient warehouse managementPrevented and decreased obsolete inventory through effective inventory management and sales

{ Employed through Kelly Staff Leasing }Assisted in marketing and sales planningCreated and maintained a database for clients and prospectsSent out mass mailings and made telemarketing phone callsScheduled appointments and prepared materials for financial advisor / client meetingsComposed and revised letters sent to clients on behalf of the financial advisor

Received college credit for this internship through the Co-op education program at Harding UniversityCompleted all internship training modules provided by Sherwin Williams and continued employment on part-time basis during the Fall 98 semester.

Summer / seasonal work during collegeManaged the flow of packages at point of entry to UPS distribution centerGained valuable first-hand knowledge of UPS' distribution system & logistics services

Summer / seasonal work during collegeManaged the flow of packages at point of entry to UPS distribution centerGained valuable first-hand knowledge of UPS' distribution system & logistics services