Hello and thank you for viewing my profile.I'm an experienced Project Manager and Senior Business Analyst (Prince 2 Practitioner, Certified Scrum Master (Agile) and Six Sigma trained. I have extensive experience across process analysis and re-engineering, system implementation, Client on-boarding, Target Operating Models, 10+ years within Operations management and End to End processes. I have gained over 24 years industry experience with major global institutions to include JP Morgan, Credit Suisse, Royal Bank of Scotland, Deutsche Bank Corporate Trust, Citigroup, UBS, Lloyds Banking Group (Scottish Widows Investment Partnership) and Northern Trust.Key to my success has been the ability to build solid relationships across the board with both Stakeholders and all levels within an organisation, along with the ability to influence the strategic direction and implementation of various processes and procedures.I create value by having an in-depth understanding all aspects of operations. I have the ability to ask the right questions in order to identify the root cause and provide the necessary options for implementation.Specialties: Project Manager - Certified Prince2 PractitionerCertified Scrum Master (Agile) Senior Business Analyst Process Re-Engineering and Improvement (LEAN Six Sigma)Target Operating Model (TOM)Process mappingBusiness Requirement Document (BRD) completionBusiness Process Outsourcing/Off-ShoringRequirements gathering, documentation and analysisLiasing with technology during design, build and test phasesTest case development, User Acceptance Testing (UAT) co-ordination and reportingActivity Based CostingStakeholder and Client RelationshipsOperational ProceduresStandard Service Definition (SSD)Equities, Fixed Income & Equity Derivatives Settlements (Payments/Cashflows), Middle Office (Trade Capture, Confirmations), Collateral/Margin and Risk & Control