Patient Financial Services
CurrentProviding courtesy calls to patients in regards to their balances left by insurance and or self pay balances.• Providing patient with high quality Customer Service, and staying calm in often times high tension situations.Accurately processing payments through client specific payment portals.• Navigating Epic and other client specific programs to accurately provide Dates of Service details.• Reading Explanation of Benefits and Patient Statements to provide accurate account details to patient. • Complying with all HIPPA regulations• Has Earned Multiple Months of Highest Urgencies Collected