Vishal ☁ Email and Phone Number
Entrepreneur | Program Manager | Certified Salesforce Application Architect | AWS Cloud Practitioner | Salesforce Trainer at
@
Tata Consultancy Services
bombay, maharashtra, india
Vishal ☁'s Location
Toronto, Ontario, Canada, Canada
Vishal ☁'s Contact Details
Vishal ☁ personal email
- Valid
About Vishal ☁
I have 13 plus years of experience in the Salesforce ecosystem and worked with multiple clients in North America and Currently working in Ontario- Canada, as Salesforce Program Manager.Worked on several areas such as Solutioning, Consulting, Business Analysis, Design, Implementation, and Production Support and was actively involved in managing IT project life cycle through all phases of SDLCWorked closely with different teams (IT, service), Product Owners and Architects to understand business requirements and recommend a scalable solution. Understanding of elicitation and documenting techniques to define stakeholders, solution requirements, CRM Migration, Detailed Project Plan creation, and Client Engagement. Presented and delivered artefacts, including use cases, business rules and process map
Vishal ☁ Work Experience Details
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Salesforce ArchitectTata Consultancy Services Dec 2021 - Present -
Salesforce Application Architect And Veeva ConsultantTata Consultancy Services Apr 2013 - Jan 2022Indiana, United StatesCurrently working as a Salesforce-Veeva Technical Consultant and responsible for • Guiding a development team on the appropriate use of platform technology• Identify and mitigate technical risks across the architecture• Present architectural solutions to a technical and non-technical audience• Ability to articulate and design a data model that includes complex sharing and security within the Salesforce Platform• Meet and manage customer expectations and increase customer confidence• Provide technical consultancy and guidance to team and business• Provide a focal point for all technical issues and initiatives on the project• Ensure that all components of the technical architecture are properly implemented• Consistently deliver effective solutions• Manage solution delivery and any issues that arise• Prioritize and escalate customer issues• Mange the transition phase of transferring the functional, technical and procedural knowledge to our support team from other Vendors• Building and maintaining customer relationships;• Ensuring that quality services are delivered with regard to the agreed SLA.• Works with CSI manager and/or service sponsor to identify and prioritize service improvement• Participates in external service review meetings (with the business)• Design and provide training programs appropriate to the skills needed• Work with the other vendors and ensure the project delivery• Actively involved in preparation and review of RFP responses• Conduct Technical Interviews and provide Training
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Technical ManagerTata Consultancy Services Oct 2013 - Mar 2015London, United Kingdom• Leading a team of ~50 associates• Managing estimation of new projects end ensuring that the solution is designed & delivered in alignment with client’s IT strategy• Ensuring delivery of support services as per the SLA for a global user base of ~12,500• Ensuring governance of projects and periodic performance reporting• Identifying issues, risks and opportunities for improvement• Ensuring knowledge transition of applications that are on-boarded in support portfolio from other vendors• Managing maintenance and on-going enhancements of applications as per business prioritization• Understanding business requirements and translating these into technical solutions• Developed and configured various reports with-in CRM application• Doing code review and identifying issues/risks• Resolution of incidents post implementation and creating a knowledge-base
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Technical ConsultantTata Consultancy Services Dec 2012 - Sep 2013Finland• Leading a team of ~15 associates• Understanding business requirements and prepare design documents• Application customization using Apex Triggers and classes as per business needs• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges• Designing the process for data cleansing and data loading tasks• Code review • Help business to provide mitigation and long term solution based on the requirement
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Technical SpecialistTata Consultancy Services May 2011 - Nov 2012New Delhi Area, IndiaUnderstanding functional requirements and do the Gap analysis • Implementations in Veeva CRM application using Apex Classes, Visualforce page & test classes• Mitigating and resolving escalations with urgency & determination• Managing the transition phase of transferring the functional, technical and procedural knowledge to our maintenance and support organization• Building and maintaining customer relationships• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges• Designing the process for data cleansing and data loading tasks• Configuration of Veeva application specifically for account/contact management, territory management, sample management etc.• Doing code review and identifying issues/risks
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Software Project LeadSyntel Feb 2010 - May 2011Mumbai Area, India• Leading a team of ~10 associates• Analyze and Document Requirements with business • Involve in Functional Specification Document• Involve in Time Estimations and Project Tracking• Data Migration and Validation • Created and customized page layouts, custom links, related list on record pages• Designed workflow rules, validation rules, assignment rules, email alerts, and field updates• Involved in writing Trigger & Custom pages using Visual force• Involved in writing complex business logic in Apex • Involve in Code review • Coordinating with Onsite team on a regular basis• Provide UAT support • Deploy Code into Production from QA -
Crm ConsultantZensar Technologies Oct 2009 - Jan 2010Pune Area, India*Understanding client requirement*Development *Estimation and scoping of project*Managing end-to-end Salesforce.com Implementation engagements across industry verticals with expertise in rolling out CRM systems across varied business processes. -
Software ConsultantFujitsu Global Apr 2008 - Oct 2009New Delhi Area, India• Involved in the estimation of development effort• Involved in designing the process for data extraction, mapping, cleansing and loading tasks• Develop Data mapping and migration plan• Data migration from other applications to Salesforce• Creation of connections, source, target, data synchronization and data replication• Deployment on various environments like staging and production• Provided UAT support to customer• Modifying the design specifications as per change requests • Created and customized page layouts, custom links, related list on record pages • Designed workflow rules, validation rules, assignment rules, email alerts, and field updates• Worked with Apex to execute SOQL, SOSL and DML queries -
Software Eng.Infinite Computing Systems Feb 2007 - Mar 2008Mumbai Area, India* Was working on MS-CRM * Involved in design & development * Provide UAT support -
Software DeveloperMega E Services Pvt Ltd Jan 2006 - Feb 2007Mumbai Area, India• Developed and configured various reports with-in CRM application• Configuration/customization of the service module as per requirements • Provide UAT Support
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Software DeveloperNational Informatics Center Jan 2004 - Dec 2005DehradunResponsible for development, unit testing, system testing and integration testing of modules of applications.
Vishal ☁ Skills
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Frequently Asked Questions about Vishal ☁
What company does Vishal ☁ work for?
Vishal ☁ works for Tata Consultancy Services
What is Vishal ☁'s role at the current company?
Vishal ☁'s current role is Entrepreneur | Program Manager | Certified Salesforce Application Architect | AWS Cloud Practitioner | Salesforce Trainer.
What is Vishal ☁'s email address?
Vishal ☁'s email address is pa****@****ail.com
What skills is Vishal ☁ known for?
Vishal ☁ has skills like Writing, Booking Systems, Pools, Units, Vendors, Windows, Sales, Location, Cost, Agile Methodologies, Front End, Requisitions.
Who are Vishal ☁'s colleagues?
Vishal ☁'s colleagues are Arunnehru K, Yogesh Kumar Meena, Fairoja Shaik, Lahari C, Kalyani Pabbathi, Pranav Amle, Keerthana Udhayakumar.
Not the Vishal ☁ you were looking for?
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Vishal Sharma
Whitby, On -
Vishal Sharma
Linkedin Top Voice | Fractional Cmo To Select Ceos Seeking Operational Stability & Sustainable GrowthNewmarket, On2hrware.com, gmail.com3 +190584XXXXX
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Vishal .
Client Success Manager - Illumin, Inc. | Programmatic | Ad Tech | Data-Driven ProfessionalToronto, On1acuityads.com
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