Chris Sands Email & Phone Number

Frederick, Md, Us

Frederick, Maryland, United States

• Administer Mac OS servers, Windows servers and clients across 6 divisions that require customized assessment of products, programs and implementations strategies in an industry that requires near 100% uptime. • Maintain and monitor LAN to include modifications to Cisco/Meraki Firewall and Wi-Fi, HP Switches, and DNS entries.• Develop and implement training programs to assist with user adoption of newly deployed software and supported technical challenges related to daily use. • Serve as Project Manager for Information Technology initiatives.• Document processes, work flows, system specs, and system changes.• Vetted options and lead migration from a self-hosted email server to Exchange online and Office 365.• Created and maintain a high availability VMware network.• Enhanced efficiency of operations to increase revenue while limiting expenses leading to over 1.2 million in net revenue. • Industry speaker for Intersect Conference, a Routesmart user conference, in San Diego 2014.

• Configured and tested servers that were installed into Hughesnet NOCs. This included hardware installation, software installation, and configuration changes to the OS.• Created Ghost images for the various servers used in the NOCs.• Configured, Tested, and troubleshot NOCs used in the Hughesnet system. • Developed and documented process improvements to make the production of NOCs and servers more efficient.• Developed and wrote test procedures for servers and NOCs.• Was responsible for keeping up to date back ups of all test fixtures and servers.

System Administrator for Census Bureau• Provided customer support for the Census Bureau servers, network devices, and desktops.• Monitored HP Open View for system and network errors.• Answered support calls while the help desk was closed.Network Engineer for Department of Veterans Affairs• Provided support for 120 Dept. of Veterans Affairs Web Operations Servers and network equipment (including Active directory and email server).• Troubleshot hardware and network failures.• Applied security and operating system patches to servers using Update Expert.• Monitored, troubleshot, and resolved failures for server back ups using EMC Data Manager• Racked and cabled servers, Cisco switches, and consoles in establishing backup server location in Chicago.• Performed maintenance on UPS• Installed OS on new servers.• Provided technical support to VPN users.

• Promoted from Technician in Q1 2004.• Provided support to the hardware and software development teams.• Maintained lab network and lab PCs.• Performed testing, debugging and reworking of prototype boards.• Fabricated parts for prototypes and test equipment.• Built and maintained software test beds.• Maintained and purchased lab test equipment.• Performed hardware verification testing to assure that products met all specifications and could be qualified for sale.• Received a performance award in recognition of my dedication and contributions to the development team in 2003.

Associate'S Degree, Electrical And Electronics Engineering

Education record