Clyde Daniel-Palmer Email & Phone Number

Australia

o Managing promotional activity, sales, stock and training with select key retail accounts across Australia.o Weekly stock on hand reporting for AU and NZ to facilitate ordering.o Identify, recruit and on-board new channel partners within assigned territory.o Manage sales activities of partners to generate revenue.o Coordinate with partners to create and execute business plans to meet sales goals.o Analyze market trends and accordingly develop sales plans to increase brand awareness.o Evaluate partner sales performance and recommend improvements.o Educate partners about product portfolio and complimentary services offered.o Address partner related issues, sales conflicts and pricing issues in a timely manner.o Manage sales pipeline, forecast monthly sales and identify new business opportunities.o Develop positive working relationship with partners to build business.o Stay current with latest developments in marketplace and competitor activities.o Communicate up-to-date information about new products and enhancements to partners.o Develop process improvements to optimize partner management activities.o Work with partners to develop sale proposals, quotations, and pricings.o Deliver customer presentations and attend sales meetings and partner conferences.o Manage marketing activities such as tradeshows, campaigns and other promotional activities.

Nunawading, Victoria, Australia

• Business / Sales Management:o Managing systems and ensuring that customers information is secure and cross checked to minimize fraudulent transactions.o Ensuring a good balance between credit, finance and cash transactions bearing in mind potential risks of finance and credit facilities.o Implementing a reliable, efficient and safe contactless purchase, pick-up and delivery system.o Training and leading the team to execute sales adhering to our quality management systems while balancing profitability, revenue and growth to achieve business excellence.o Monthly performance development reviews with team members to highlight achievements and outline a path to meet visible opportunities. o Training the team to make a difference by offering every customer a caring and dependable service ensuring customer loyalty.o Managing customer grievance’s going over and beyond to deliver customer satisfaction. o Constantly striving to stay abreast with changes in technology.• Stock / Merchandising Management:o Managing a safe floor plan and space to ensure zero harm to our customers and team.o Training the team on merchandising guidelines and floor plans to improve, maintain and merchandise their respective areas.o Managing and ensuring stock availability to promote smooth business transactions.o Maintaining strong relationships and communicating with suppliers for special orders to match customer requirements.o Managing half yearly stock counts for the business while taking several mini stock counts throughout the year to stay abreast with any variances.o Managing age stock to minimize losses on the floor.o Ensuring visibility of pricing, clear communication of offerso Training the team on shop floor product security and pilferage management.

City Cross, South Australia, Australia

Marion, South Australia, Australia

Omasco Head Office - Wattayah

Taking on the responsibility as MR to get OMASCO - ISO certified while retaining all my marketing and product management responsibilities.Management Representative ISO - 9001:• Duties: o As Management Representative ISO: 9001 – responsible for getting OMASCO ISO 9001 certified and implementing a Quality Management System across the organization. o ISO certification audit was completed successfully in December 2015 and certification was received in February 2016. Creating, Implementing and Monitoring a Quality Management System and its standard operating procedures to ensure that the business was following the best practices while continually improving through feedback from our customers and team. This made OMASCO one of the most dependable companies making a difference in the industry. This standard also strives to eliminate risk and have no incidents keeping the working and customer environment safe which in turn drives the core value of zero harm to its family. Managing an internal audit team of 30 members with over 70 locations including consumer electronics, luxury goods, telecom, projects, and automotive retail outlets with finance, B2b and multi-channel sales and service businesses within the group.

Panasonic Head Office, Watayah, Oman

After over three years in Trade and Retail Marketing and almost a year in Product Management with OMASCO for Panasonic I was given the opportunity to take over product management for the entire Audio Visual product category, while holding on to my Marketing Profile as well. Duties include budgeting, forecasting, stock management, ordering, pricing, target deployment, assessment and achievement, market surveys and review.In addition to my existing duties under product management now i oversee the team including the below additional duties:• Sales Management:o Preparing sales guide communications of existing and new products for stores. o Internal monthly sales planning based on budget, inventory, market trends and forecast for the year.o Pitching and getting sales managers on board with the sales plan.o Planning and implementing a strong product matrix in key outlets with customer type and footfall in mind.o Making weekly reports of sales VS budget to keep the management abreast on progress.• Research and Market Development:o In constant contact with suppliers, merchandisers and sales teams to stay informed about the market, to review new products, demand and supply requirements, competitor products and pricing.• Training:o Organize annual product training for sales teams ensuring all necessary information on the new product line up is delivered to maximize sales efficiency.o Organize an annual technical seminar to train over 600 technicians across the Sultanate of Oman on the new product line up ensuring that they have all the technical knowledge they require to deal with service complaints with the least possible down time.• Commercial Activities:o Overseeing all commercial activities for the product category with regards to payments, logistics, inbounds, duty charges, invoice verification, purchase order creation, pricing etc.

Panasonic Head Office, Watayah, Oman

After over three years in Trade and Retail Marketing with OMASCO for several leading international brands I was given the opportunity to take over product management for all Digital Imaging and all related products while holding on to my Marketing Profile as well. New duties include budgeting, forecasting, stock management, ordering, pricing, target deployment, assessment and achievement, market surveys and review• Procurement: (4-month lead time)o Planning, negotiating, finalizing and managing an annual budget with the principal company.o Managing ordering matrix based on market demand, orders in hand, retail and reseller distribution.o Monthly order confirmations with principals ensuring to meet the forecasts and annual budget plans.o Preparing allocations, internal order approvals, sales forecasts, purchase orders and invoice verification to facilitate accounts payable.o Promotions setting, product creation, loading supplier pricing and sales pricing in system.o Producing periodic reports on inventory, margins and sales analyzing the same and advising on corrective or preventive actions where necessary never failing to highlight areas of excellence. • Inventory Management:o Ensuring availability of stocks while keeping stock ageing to a minimum as per company policy. o Planning and implementing promotions of ageing products to avoid provisions and minimize costs.

Oman

I have been given the opportunity to move specially into retail marketing keeping some of my previous duties like - Print, Outdoor and Social media, Shop Front Activities - Display, Showroom Planning and Effective Space Management, Product Launches - Press and dealer meets, Market Research - Staff Trainings - Sales, Product and Etiquette, Loyalty Cards System Management, Inter Personal Relations with Principal Company, Commercial Activities pertaining to retail.• Shop front activities:o Overseeing, planning and implementing new showrooms and refreshing existing showrooms within the brand guidelines and company budgets.o POP creation and implementation, visual merchandising and creating display concepts and zones to create a showroom flow giving due importance to all product ranges.o Ensuring a good product mix based on outlet, location and customer.o Timely and strategic planning and implementation of promotions to maximize sales volume and value.• Events:o Managing product launches, press meets, road shows, promotions and company conventions effectively.o Maintaining good relations and communication with principals for events to be managed by OMASCO for brands under their corporate umbrella.• Market Research:o Market audits to check displays, shelf space and presence of Brands under the OMASCO belt and presenting reports of findings and areas for improvement thereafter.• Staff Trainings:o Internal trainings on products, schemes, offers and promotions.o Training on showroom etiquette, voice modulation and sales pitch.• Panasonic Loyalty Cards Management System:o Liaise with principals on offers, customer queries, privilege points, sponsorships, Schemes, events etc linked to the Panasonic Plus Card, and reporting on the same.o Trouble shooting and liaising with principal support team to sort any technical difficulties.• Panasonic Eplus online store:o Effectively launched and managed the Panasonic Eplus online store as per requirement.

Wattayah - Oman

Advertising - Print, Outdoor and Social media, Shop Front Activities - Display, Showroom Planning and Effective Space Management, Product Launches - Press and dealer meets, Market Research - Shelf Space Displays, Market audit and share Staff Trainings - Sales, Product and Etiquette, Loyalty Cards System Management, Inter Personal Relations with Principal Company, Commercial Activities.Marketing Management:• Advertising: o Creating concepts and working with a team of designers to create effective advertisements for publication.o Negotiating, selecting and ensuring accurate implementation of suitable media, maintaining a balance between the brand guidelines, company budgets and the government rules and regulations.o Negotiating sponsorships for marketing opportunities at large events to maintain top of mind awareness.o Annual media advertising and press release calendar to plan, track and execute marketing strategy.• Shop front activities:o Overseeing, planning and implementing new showrooms and refreshing existing showrooms within the brand guidelines and company budgets.o POP creation and implementation, visual merchandising and creating display concepts and zones to create a showroom flow giving due importance to all product ranges.o Ensuring a good product mix based on outlet, location and customer.o Timely and strategic planning and implementation of promotions to maximize sales volume and value.• Events:o Managing product launches, press meets, road shows, promotions and company conventions effectively.o Maintaining good relations and communication with principals for events to be managed by OMASCO for brands under their corporate umbrella.

Shatti Al Qurum - Oman

Meticulously ensuring every detail of an event is properly executed as Event Manager. I continuallydealt with customers working with stringent budgets, yet being able to provide a service that exceedsall client expectations, ensuring repeat customers.

Ad Space sales and Client Servicing

Client Servicing.

Bachelor Of Business Administration (Bba), Bba

Bachelors of Business Administration

Grade 12, Cbse, 1St Division

Activities and Societies: Council Member and Red House Captain 1999-2000Grade 12 Commerce

Grade 10, Icse

Activities and Societies: Sports, SUPW, Operas, Choir, AthleticsGrade 10