Responsible for all food and beverage, providing a high quality efficient service; Organising and planning events, conferences, weddings, productions and all other such functions; Working closely with the organizers of events In-House/Outdoor to create tailor made menus and themes to suit their needs and budgets; Managing the overall Food and Bar operations, including all financial and budgetary duties, stock structure; Develop strong teams, develop rotas to ensure staffing at all time, including open and closing and at times locking up of the premises; Responsible for costing, stock controls and customer service; Ensuring that all company and legislative standards of Health and Safety, Hygiene Standards; Deal promptly with all maintenance issues and cleaning of the bar & Restaurant area; Ensure the highest quality control and maintain a consistence level of service; Marketing the product by personally dealing with every client to ensure that his or her needs, wants and suggestions are met.

Preparation of shifts and time sheets based on occupancy and business levels; Creating of new standards to improve speed and efficiency of service; Conducting staff meeting and being involved in monthly meetings with the Departmental Heads of the Hotel; Liasing with the F&B Quality Manager to improve standards and problem solving based on guest comment cards and suggestions; Purchasing and inventory of products required for the Room Service Department.

Set up of room service trolley with food and beverage items as per customer order; Setting up of room amenities based on the VIP status of customers ; Assisting Telephone Agent in taking orders; Collecting door knob menus in the night for preparation of breakfast delivery for the next day; Set up and service of VVIP rooms for private dining.