• Applications Management: Oversee the use and improvement of Salesforce.com and related tech stack to continually increase efficiency and ease of use for the sales team. • SFDC Support: Along with the Sales Operations Specialist, triage all support tickets in Salesforce.com while leading implementation of new products/features for sales and operations users in all business systems.• Data Management: Manage and evaluate data to determine a product’s or campaign’s effectiveness.• Sales Forecasting: Support the CRO, Sales Operations Manager, and Sales Leadership to enable accurate forecasting reporting for each segment of the business, including individual metrics.• Territory Management: Outline and define various sales territories in SFDC. • Training: Train new and current sales team employees on operational responsibilities required within ZeroFOX’s business systems. Training responsibilities include, but are not limited to, tech stack, sales and operational processes, reporting, data governance, etc. Evaluation and Implementation: Evaluate data to validate the success of a product or sales plan, implementing alternative measures if the evaluation yields unsatisfactory results.

• Design, deploy and support efficient business process flows in Salesforce and other systems including opportunity to cash, customer success issue and resolution reporting etc.• Integrate Salesforce with software services and data visualization and reporting solutions.• Work closely with the product, engineering, sales, marketing and finance teams to understand their needs and provide solutions.• Develop process support documentation.• Evaluate potential systems and solution• Identify and recommend appropriate continuous improvement opportunities.

• Manage multiple vendor product lines and is accountable for sales growth and attainment of profit goals.• Own the communication of Vendor Partner business strategy to internal partners (Sales, Purchasing, and Marketing Services). Ensures that internal partners are in alignment with those business strategies.• Develop B2B go-to market strategies, focused on external communications to the reseller community and internal to the sales organization.• Develop thorough marketing plans that include but are not limited to, communication, engagement, incentive, call to action and follow-up for evaluation of success.• Propose marketing plan adjustments based on business trends.• Identify and propose vendor product and customer segment alignment for optimal market planning.• Define strategic marketing plan objectives and deliverables.• Analyze and interpret raw data points to uncover new business opportunities.• Build and maintain relationships with existing and new customers.• Provide Vendor Partners with access to new customers.• Meet and interact regularly with Vendor Partner reps, management, and executives to make formal presentations on product trends, performance, profitability and results of product line promotions.• Initiate and plan quarterly business reviews for assigned Vendor(s).• Work collaboratively with Purchasing to monitor purchase/pricing strategies for products.• Work with Strategic Marketing to develop promotional programs supported by Vendor Partner co-op funding resulting in product line growth and profitability.• Provide responsive, courteous support to Sales, Vendor Partners, and other internal departments at multiple management levels.

• Take Ownership of manufacturer product model set up within TESSCO systems in a manner that is consistent and complete• Support the review and edit of content and/or design improvements across TESSCO Technologies digital properties as required• Use quoting tool to develop appropriate column price structures for new product set up and ongoing maintenance• Manage manufacturers' product line discontinuances at direction of Product Marketing team inlcuding specifc PIM updates, definition and suggestion of substitutes and alternates• Configure Bills of Materials (BOMs) consisting of various products for customer needs within constraints of manufacturing partner and TESSCO structures• Collaborate and communicate effectively with internal business groups such as Sales, IT and Strategic Marketing• Support the various efforts to coordinate product set up information between STEP (PIM) and Sitecore (CMS) with Marketing• Review and maintain design practices and pattern consistency as established by the Product Management and Strategic Marketing groups• Ensure optimized and compelling product descriptions and web content• Assist in developing and maintaining User Interface library

Functions as a team member to develop rehabilitation plans that meet resident's needs.• Completes written documentation of rehabilitation plan, services, behaviors, and progress in compliance with Mosaic and program standards. Reports pertinent observations to rehabilitation team.• Participates in the evaluation of program effectiveness and efficiency and works to ensure continuous improvements quality of services.