Christopher Maningas Email & Phone Number

Mississauga, Ontario

- Ensured 210+ local and remote colleagues had proper running computers- Virtual Machine Management using MS System Center 2008- Initiated and manage IT co-operative student program- Performed System Administrator duties including domain management of client PCs, file & folder permissions, Blackberry Enterprise Server duties- Managed telephony systems.

- Performed Application Administrator duties for H1N1 data software- Corrected hardware and network problems to minimize clinic process downtime- Assisted with daily H1N1 clinic traffic flow, restocking of nurse’s supplies and volunteer administration duties

User Support Analyst, 2007 – 2009- Minimized computer down time by correcting user issues for 600 local and remote colleagues- Performed System Administrator duties including domain management of client PCs, file &folder permissions- Managed telecommunications system including phone and fax set up, install and voicemailadministration for the facility.

- Adhered to established Help Desk procedures in problem determination and resolution- Produced monthly reports of help desk statistics and distributed to IT management- Maintained computer inventory database- Coordinated purchase requests with IT staff and vendors

- Confirmed Asian financial market totals by completing end-of-day procedures- Provided first level support to global traders and equipment- Managed daily back up tape inventory for on and off site storage

- Delivered first and second level telecom assistance to 400 office users- Successfully monitored and administrated duties for telephone and voicemail system- Ensured proper operation of video and telephone conferencing sessions between national offices

- Delivered first and second level computer support- Ensured proper data deletion and disposal of police computer equipment

Diploma, Computer Science Technology

Computer Science Technology Cooperative Education Diploma

Project Leader Managed project team to collectively execute the Final Graduation Project Wireless data transfer between PDA and MS Access.