Clare Stefanek Email and Phone Number

Work assigned reports daily online utilizing Molina Healthcaredatabase and tools. Reports include: ID Card, PCPAA, Bad Address, Sub to Dep, Missing Policy ID, Member Workflow, Claims Workflow, Call Tracking and many more. Log all findings, makenecessary changes and email reports to the auditor at end of each work day. Attend all team , training and Client Web meeting

Managing the reception area and front desk operations, interacting with members and other clients of the POA via telephone, email or walk-in traffic. This position performs clerical, administrative and basic accounting functions for the office. I also take care of Camper Village rentals, storage and POA Hall rental.

Coordinated hiring and supervision of Youth Work Force employees, including preparation of work schedules and assignments. Maintained monthly reports for tracking youth hired, clients served and financial statistics. Coordinated and supervised volunteers for special work events and community service projects, maintained accurate records, invoices and evaluations for projects. Also, provided and accounted for tools and personal protective equipment (PPE).

Answered multi-line phone system, filing, faxing, scanning, ordering office supplies, sent out monthly statements, worked with clients to keep merchant information updated, including bank account changes, compliance regulations and shipping hardware/supplies. Managed surcharge payments for our ATM customers and with the processing companies.

Billing on a daily basis, length of day spreadsheet, piece count workbook, hours of service workbook, the weekly billing workbook as well as the Annual Income Workbook for the owner/operators. Answer phones, troubleshoot and give suggestions, route trucks for the next day. As well as filing, phones and straight forward clerical position assignments.

Answered multi-line phone system. Responsible for all office communication including filing, managing six doctors including: revisions of schedules, rescheduled clinics. Called in prescription refills, created documents for the office, scheduled new and returning patient. Did bump lists and letters to the patients. Monitored intake sheets, mailed new patient packets, entered all information including insurance into system. Developed excellent knowledge of insurance plans and benefits.

Enjoyed testing all e-cards, advertisements, projects, graphics and general site condition. Loved the work and my co-workers.