Chris Clark Email & Phone Number

New York, United States

Rochester, New York Area

Rochester, New York Area

Rochester, Ny

Design, develop, and implement digital training programs to meet compliance, regulatory, accreditation, licensing, and continuing education needs at the University of Rochester. Convert and enhance online training materials for URMC staff during migration of these materials from Blackboard to Cornerstone OnDemand LMS.

On-going freelance assignments for Ardent Learning, Inc. Volvo Cars North America: Developed "Know Your Volvo: Success with Sensus" e-learning course for vehicle infotainment system, featuring "in-car" activity simulations of system operations. This course won a 2012 Hermes Gold Creative Award from the Association of Marketing and Communication Professionals (AMCP). Designed and developed learning materials for Volvo vehicle service technical training, including e-learning courses, video scripts, podcast scripts, ILT presentations, webinars and job aids. "Precision Measurement" e-learning series received a 2011 National Excellence in Training award from the Automotive Training Managers Council (ATMC).Revised vehicle product sales aids for Canadian market.Volkswagen of America: Designed and developed e-learning materials for vehicle product sales training. Crafted content and provided visuals for marketing blurbs and banner ads.

Generated over $1.5 million in annual revenue as primary program contact and project liaison for several Element K learning partners, including Adobe Systems, Barnes and Noble, IBM, Novell, and Blackberry.Guided staff of four supporting Barnes and Noble online "university" curriculum. Educated Element K inside sales staff on new product releases and overall program guidelines. Crafted marketing materials to support learning partner programs Provided pre- and post-sale e-learning product demonstrations and LMS training for partner staff.

As Acquisitions Editor (1999-2000):--Shaped over 200 training titles sourced from multiple vendors into cohesive product line.As Managing Editor (2000-2001):--Managed and mentored in-house staff of six instructional designers and copy editors.As Content Development Manager (2001-2005):--Mentored in-house staff of six instructional designers. --Led cross-functional needs analysis events for curriculum development.--Created ILT training development paths structured from curriculum library.--Facilitated e-learning media development sessions with instructional designers and media production staff.--Collaborated with product marketing to successfully deliver ILT and e-learning timed to support new software releases.

Mentored staff of five Technical Writers. Developed and revised end-user documentation for CD-based legal research products.

Migrated over 1.5 million pages of print production work to new manufacturing center. Mentored staff of two Prepress Specialists.

Saved $95,000 in outsourced composition/graphic design costs with in-house desktop publishing unit.Designed/produced newsletters, cover/binder art, and marketing materials for over 40 products.