Camila M. Email & Phone Number

• Maximized sales opportunities and increased customer retention rates despite significant organizational challenges. Implemented a second project due to top-tier performance and productivity.• Brought on and guided 8 Project Managers and Business Analysts to ensure superior outcomes.

• Enabled the best possible results while driving strategic direction and guidance for a portfolio of projects, engaging key stakeholders and technical resources to maximize return on investment.• Translated requirements, implemented project roadmaps, and ensured on-time delivery of projects, ranking among the top of all business analysts in a competitive organization.

Quito

• Earned multiple promotions and utilized data to assess operations and ultimately increase productivity.• Launched the IBM Leadership Academy that earned recognition throughout the company.

Controlled/managed processes, organized business units into five service lines to create strategies and SOPs, and maintained a constant focus on improvement and positive business outcomes.• Evaluated drove the remediation of time-sensitive operational risks impacting millions in revenue.

Ecuador